Director of IT Operations

The Misch Group

United States

about 2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Amazon Web Services Microsoft Azure Backup Devices Business Systems Client Server Models Cloud Computing Dynamic Host Configuration Protocol Desktop Computing Distributed Systems Domain Name System (DNS)

+17 more

Information Technology Operations IP Addressing Routing Remote Desktop Services SQL Databases Wide Area Networks Computer Networking Systems Office365 Firewalls (Computer Science) Kubernetes Information Technology Laptops Hardware Infrastructure Comptia Linux+ Terminal Servers Docker Vmware

Job description

Lead IT operational and strategic planning, innovation, project planning, and resource allocation.
Manage and maintain networks and cloud infrastructure, including hardware/software planning, installation, configuration, and support for networking, server, desktop, and business systems.
Manage 24/7 critical production support applications.
Coordinate daily support issues across sites to keep systems highly reliable and operational.
Maintain documented inventory of software licenses, hardware, backup procedures, and IT processes.
Implement technology to proactively monitor and protect IT infrastructure.
Monitor technology security, including network account passwords and IP addresses.
Perform maintenance, repairs, backups, patches, and upgrades.
Establish processes to keep computing and networking systems in excellent condition.
Inform business units of current and future IT activities and projects.
Research current and potential resources/services and recommend improvements.
Manage IT staff including recruitment, supervision, scheduling, development, and evaluation.
Troubleshoot and provide effective technical support.
Manage and prioritize multiple projects.

Requirements

Bachelor’s degree in Computer Science, engineering, or equivalent.
AWS / Azure certifications, MCSA, CompTIA Linux+, or CCNA are pluses.
8+ years progressive IT experience with at least 3 years management experience.
Windows OS, Active Directory, Terminal Servers, SQL, Office365.
Distributed computing/client-server, NFS/NIS, DNS/WINS/DHCP, gateway/firewalls, LAN/WAN, TCP/IP routing.
VMware, Docker, Kubernetes.
Azure / AWS / GCP cloud knowledge is a plus.
Strong server hardware, OS, protocols, standards, best practices, Terminal Services, desktops, and laptops knowledge.
Strong communication, cross-functional partnership, analytical/problem-solving, vendor-management, and interpersonal skills.