Help Desk Technician

A-1 WORKFORCE
Gray, TN, United States
about 2 months ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$55,000.0 - $75,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Antivirus Softwares VoIP Firefox Web Browsers Microsoft Office Network Configuration and Change Management TCP/IP Data Logging

Job description

Must be able to quickly and effectively assist end users with hardware and software support issues. This position will also require excellent initiative, time management, and documentation skills. The technician will be responsible for logging trouble calls, resolutions, and processes used in the position., * Email support

  • Security and anti-virus
  • Setting up PC’s in a Windows Environment
  • IP Telephone issues
  • Setting up and maintaining Users in AD
  • Hardware support including PC’s, Printers and Copiers

Applicants must have experience with the following applications and operating systems:

  • MS Windows, all versions
  • Office 365
  • Common web browsers (IE, Firefox, Chrome, Safari)
  • Network configuration (TCP/IP)
  • Hardware troubleshooting

Pay: $55,000.00 - $75,000.00 per year

Requirements

  • Help desk: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • IT: 1 year (Preferred)

Benefits & conditions

$55,000 - $75,000 a year - Permanent, Temp-to-hire, Full-time, Pulled from the full job description

  • 401(k)
  • Paid time off
  • Vision insurance
  • Dental insurance, * 401(k)
  • Dental insurance
  • Paid time off
  • Vision insurance

Apply for this position

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Prepare application

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