Stakeholder Relationship Manager - Healthcare Application Evaluation & Integration Program

The Stakeholder Relationship Manager serves as the primary liaison between business, clinical, operational, and technical stakeholders for a healthcare application evaluation project that will ultimately support integration with MHS GENESIS and JOMIS., Stakeholder Engagement & Relationship Management

• Develop and maintain strong working relationships with clinical, operational, technical, and executive stakeholders.
• Serve as the primary point of contact for stakeholder communications throughout the project lifecycle.
• Identify stakeholder priorities, concerns, dependencies, and expectations.
• Establish stakeholder engagement strategies that promote collaboration and informed decision-making.
• Build consensus among diverse stakeholder groups with competing priorities and perspectives.
• Ensure stakeholders remain informed of project objectives, milestones, risks, and decisions.

Technical Facilitation & Coordination

• Facilitate technical discussions between business stakeholders, healthcare subject matter experts, solution vendors, architects, cybersecurity teams, and integration specialists.
• Lead workshops, working sessions, requirements reviews, architecture discussions, and solution evaluation meetings.
• Translate technical concepts into language understandable by non-technical audiences.
• Translate business and clinical requirements into technical considerations for evaluation teams.
• Document decisions, action items, assumptions, risks, and technical dependencies arising from stakeholder engagements.
• Ensure technical discussions remain focused on project objectives, interoperability requirements, and business outcomes., * Coordinate stakeholder participation in application demonstrations, proof-of-concept activities, usability assessments, and evaluation workshops.
• Gather and validate functional, technical, clinical, operational, and reporting requirements.
• Support development of evaluation criteria and stakeholder scoring methodologies.
• Facilitate stakeholder review and approval of evaluation findings and recommendations.
• Ensure stakeholder feedback is appropriately captured, analyzed, and incorporated into project decisions., * Support stakeholder engagement activities related to future integration with MHS GENESIS and JOMIS.
• Coordinate discussions regarding:
• Data exchange requirements
• Workflow integration
• Clinical interoperability needs
• User access and identity management considerations
• Reporting and analytics requirements
• Operational impacts of integration activities
• Facilitate communication between enterprise architects, integration teams, healthcare users, and leadership.
• Ensure stakeholder concerns and requirements are reflected in integration planning activities.

Communication & Change Management

• Develop stakeholder communication plans and engagement strategies.
• Create executive briefings, stakeholder presentations, meeting summaries, and project communications.
• Support organizational change management activities related to solution evaluation and adoption.
• Manage stakeholder concerns and resistance through proactive communication and engagement.
• Promote transparency and collaboration across all participating organizations., * Support governance boards and steering committees by preparing stakeholder impact assessments and decision-support materials.
• Facilitate stakeholder review and endorsement of project deliverables.
• Maintain stakeholder registers, communication logs, and engagement metrics.
• Escalate unresolved stakeholder issues and conflicts to project leadership when necessary.

• Bachelor’s degree in Business Administration, Healthcare Administration, Information Systems, Communications, Public Administration, Healthcare Informatics, or a related field.
• 7+ years of experience in stakeholder management, business relationship management, project coordination, business analysis, or healthcare transformation initiatives.
• Experience working on healthcare technology, enterprise software, or systems integration projects.
• Experience supporting the DHA or similar federal health agency
• Demonstrated ability to facilitate meetings involving technical and non-technical audiences.
• Strong verbal, written, and presentation communication skills.
• Experience gathering and documenting business, clinical, and technical requirements.
• Ability to navigate complex organizational structures and build consensus among diverse stakeholder groups., * Experience supporting healthcare IT programs, electronic health record implementations, or clinical systems modernization initiatives.
• Familiarity with MHS GENESIS and military healthcare workflows.
• Knowledge of JOMIS objectives and operational medicine environments.
• Understanding of healthcare interoperability concepts and standards, including:
• HL7
• FHIR
• DICOM
• IHE
• Experience facilitating architecture reviews, integration planning sessions, or technical working groups.
• Knowledge of healthcare privacy, security, and compliance requirements.
• Experience supporting government, defense, or large healthcare enterprise programs.
• Experience supporting businesses development activities in the federal sector, * Relationship Building
• Stakeholder Engagement
• Consensus Building
• Conflict Resolution
• Executive Communications

Facilitation & Communication

• Workshop Facilitation
• Requirements Elicitation
• Technical Translation
• Meeting Leadership
• Presentation Development

Technical Collaboration

• Healthcare Systems Understanding
• Systems Integration Awareness
• Interoperability Concepts
• Business-to-Technical Communication
• Vendor Collaboration

Change Leadership

• Organizational Change Management
• User Adoption Support
• Communication Planning
• Stakeholder Readiness Assessment

Security Clearance Requirement: US citizenship is required to obtain and maintain a Public Trust, Secret, or other applicable government security clearance based on program requirements.