JISR Services Support Centre (JSSC) Chief Technician Application Support - Cluster 3

Vector Synergy

Bergen, Belgium

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

3 years minimum

Working hours

Regular working hours

Job source

be.indeed.com

Tech stack

JavaScript (Programming Language) Computing Platforms Systems Engineering HTML5 Microsoft Azure C Sharp (Programming Language) Elasticsearch Internet Information Services (IIS) Issue Tracking Systems JSON PostgreSQL Linux System Administration

+23 more

Enterprise Messaging Systems Microsoft SQL Server Neo4j Open Data Protocol Redis Logstash Ansible Prometheus Software Engineering SQL Databases TypeScript Virtualization Technology Web Hosting Services Web Services Extensible Stylesheet Language Transformations (XSLT) Apache Camel Grafana Containerization AngularJS Apache Kafka Restful APIs Docker Microservices

Job description

Providing Level 2/3 and Service Management support for incidents, service requests, change requests, tasks, requests for information, and internal activities managed through ticketing systems and Azure DevOps;
Responding to, documenting, categorizing, troubleshooting, and resolving assigned tickets in accordance with established procedures and service management processes;
Participating in daily reporting, planning activities, team meetings, workshops, events, and conferences related to supported services.

Requirements

Experienced system engineering knowledge with proven Level2/3 support experience in multinational and/or military organisations, with at least 5 years of experience in C# development, IIS web hosting, Linux administration, virtualization, and containerization technologies;
Experience with automation and modern platform technologies, including Ansible, REST APIs/JSON, PostgreSQL/SQL, microservices architectures, Podman/Docker, Apache Kafka (or similar messaging platforms), and monitoring/logging solutions such as Prometheus, Grafana, Logstash, and Elastic Search;
Microsoft SQL Server Administration knowledge (installation, configuration, maintenance, backup policies).

Desirable:

Previous knowledge of NATO FASs constitute and advantage, NATO software lifecycle support, knowledge of NATO policies and process;
Knowledge/Exposure to technologies like WSO2, Kafka, Apache Camel, Redis, Neo4J, Angular, XSLT;
Knowledge and experience in: HTML5 and modern JavaScript/TypeScript frameworks, Web Services, OData.