Junior Deployment Engineer

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward-we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA., A Junior Border Control Deployment Engineer supports the planning, installation, configuration, and maintenance of automated border control systems such as eGates, kiosks, biometric devices, and supporting software. The role involves working under the guidance of senior engineers and project leads to ensure smooth deployments at airports, seaports, and land borders. WHAT YOU’LL DO

• Assist with on-site installation, configuration, and commissioning of border control systems (eGates, kiosks, servers, biometric devices).
• Support integration with backend servers, network infrastructure, and security components.
• Participate in hardware setup, wiring, and connectivity verification.
• Configure application software, databases, and middleware components under supervision.
• Execute and document functional and performance tests (e.g., biometric enrolment, document reader accuracy, system throughput).
• Identify, troubleshoot, and resolve first-line hardware and software issues.
• Escalate complex technical problems to senior engineers or vendors when required.
• Apply system updates, patches, and hotfixes as directed.
• Provide on-site support during acceptance testing (UAT, FAT, SAT) and project deployments.
• Prepare deployment documentation, installation logs, and technical reports in line with SOPs and security standards.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Strong understanding of Windows operating systems, including Windows Server.
• Knowledge of virtualization (VMware, Hyper-V) or containerization (Docker).
• Understanding of CI/CD pipelines, DevOps tools (Jenkins, Git, Ansible), or cloud platforms (Azure).
• Hands-on deployment experience with Kubernetes clusters (AKS, EKS, self-hosted, etc.).
• Basic knowledge of networking, databases (SQL/NoSQL), and software lifecycle concepts.
• Familiarity with scripting (e.g. PowerShell, Bash) and deployment tools is a plus.
• Analytical mindset with strong problem-solving skills.
• Passion for learning and working in a fast-paced environment involving mission-critical systems.

NICE-TO-HAVE

• Experience with government IT systems, border control tech, or security products.
• Exposure to cybersecurity principles or compliance standards related to sensitive data environments.
• Previous exposure to secure environments such as government IT, public service platforms, or border security systems.
• Awareness of cybersecurity, identity management, and sensitive-data handling policies.

Pulled from the full job description

• Employee assistance programme
• Work from home, We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) * Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Compensation Note: Hidden (-999)