Director of Network Performance and Improvement

Harlem Children’s Zone (HCZ) Promise Academy - top-performing K-12 charter schools within HCZ’s cradle-to-career pathway of comprehensive services - seeks Director of Network Performance & Improvement for the upcoming school year!

The Director of Network Performance & Improvement will bring a passion for the goal of HCZ Promise Academy: to get all our scholars to and through college. The ideal candidate cares deeply about children, respects the culture of Harlem’s residents, and is eager to make an impact in our community and beyond.

This role is responsible for advancing organizational effectiveness through data analysis, performance management, cross-functional project leadership, and continuous improvement efforts.

The Director will oversee the development and monitoring of network goals and key results (OKRs), analyze performance data to inform decision-making, and coordinate initiatives that strengthen outcomes for scholars and staff. This role will also support the planning and execution of network-wide programming, including leadership retreats, professional development days, and other organizational priorities., * Develop and maintain network-wide dashboards, reports, and scorecards to monitor progress toward organizational goals and OKRs.

• Analyze quantitative and qualitative data to identify trends, opportunities, risks, and areas for improvement.
• Partner with network leaders to establish performance metrics and monitor progress across academic, operational, talent, and enrollment priorities.
• Synthesize complex information into clear, actionable insights and presentations for senior leadership, boards, and other stakeholders.
• Ensure the accuracy, integrity, and consistency of network reporting systems.

Continuous Improvement

• Lead the implementation and monitoring of network continuous improvement processes and routines.
• Facilitate regular progress reviews, reflection cycles, and accountability structures across departments.
• Identify opportunities to streamline processes, improve collaboration, and enhance organizational effectiveness.
• Support leaders in developing action plans and monitoring progress toward established goals.
• Promote a culture of data-informed decision-making and continuous learning.

Cross-Functional Initiatives

• Coordinate network-wide initiatives aligned with organizational priorities, including enrollment growth, teacher pipeline development, and other emerging needs.
• Develop project plans, timelines, milestones, and success measures for key initiatives.
• Monitor implementation progress and ensure alignment across departments.
• Identify barriers to execution and recommend solutions to support successful outcomes.

Network Programming and Operations

• Design and coordinate network-wide events and experiences, including leadership retreats, professional development days, convenings, and other cross-functional meetings.
• Collaborate with internal teams to develop agendas, materials, logistics, and communications.
• Manage project timelines and operational plans to ensure high-quality execution.
• Support additional operational priorities within the Superintendent’s Office and Business Administration team as needed.

• Bachelor’s degree required; master’s degree preferred.
• Minimum of five years of experience in project management, performance management, continuous improvement, data analysis, operations, education leadership, or a related field.
• Experience working within a school system, charter network, nonprofit organization, or other mission-driven organization strongly preferred.
• Demonstrated success managing complex, cross-functional projects from planning through implementation.
• Experience developing and monitoring performance metrics and OKRs preferred.
• Strong analytical skills with experience using data visualization and reporting tools.
• Exceptional written and verbal communication skills, including the ability to translate data into clear, actionable recommendations.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Ability to build relationships and influence stakeholders across all levels of an organization.

Who you are

Leadership & Management Style:

• Visionary and strategic thinker who can build a new function from the ground up.
• Inspirational leader who can coach and develop others while setting a high bar for excellence.
• Proactive problem-solver with a growth mindset.

Values & Mission Alignment:

• Deep commitment to educational equity and the success of all scholars.
• Passionate about HCZ’s cradle-to-career mission and college-going culture.
• Respects and understands Harlem’s cultural context, and engages community and families with humility and respect.
• Believes in the power of collaboration across school staff, families, and external partners to ensure scholar success.

Skills & Competencies:

• Strong data analysis skills with the ability to translate insights into action.
• Exceptional written and verbal communication skills.
• Organized, detail-oriented, and adept at managing multiple priorities.
• Skilled in implementing evidence-based interventions and monitoring fidelity.
• Comfortable with technology platforms related to student data and learning management systems.

Personal Attributes:

• Student-centered and equity-driven.
• Resilient, reflective, and growth-oriented.
• Collaborative and relational, yet decisive when necessary.
• Bold thinker with the courage to challenge the status quo in service of scholar achievement.

Monday - Friday

To achieve these exceptional outcomes, we hire the best and brightest educators and administrators and offer one of the most competitive benefits packages in the industry. We believe they earn it and deserve it.

Our exceptional benefits include:

• Highly competitive base salaries
• Up to $30,000 Student Loan Forgiveness
• Paid time off
• Employee referral bonus
• Career advancement
• No-cost health insurance
• Life Insurance
• Short-term and long-term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits
• Financial wellness perks
• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more).

The salary range for this position is $140,000-$150,000 per year. To be considered, interested applicants can also submit a cover letter and resume to promisecareers@hcz.org. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children’s Zone is an EOE.

At Harlem Children’s Zone, our mission is to break the cycle of intergenerational poverty and unlock new possibilities for our children, families, and communities. As the K-12 charter school within HCZ’s cradle-to-career pathway, Promise Academy delivers exceptional education alongside holistic support-empowering young minds, inspiring potential, and creating lasting change. By joining, you become part of a transformative movement dedicated to shaping brighter futures and driving extraordinary outcomes for those we serve.