Network Service Technician

Nesco Resource, LLC
Washington, DC, United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$2,080.0 - $83,200.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Access Data Centers Networking Hardware Multi-protocol Systems Network Layer Network Connections Network Planning and Design Network Installation Services Network Monitoring Network Service Virtual Local Area Networks Wide Area Networks
+9 more
Wireless Access Point Wireless Networks Wireless LAN Controllers Wi-Fi Technology Network Routers Load Balancing IEEE 802.11ax Firewalls (Computer Science) Network Support

Job description

We are seeking an experienced Network Service Installation Technician to provide onsite installation, deployment, migration, troubleshooting, and support services for enterprise network infrastructure environments. This technician will be responsible for delivering a wide variety of network installation services at customer locations, including network hardware deployments, structured cabling installations, wireless infrastructure implementations, rack and stack services, circuit turn-ups, device replacements, technology refreshes, and network migration projects., Network Hardware Installation

  • Install and deploy:
  • Core switches
  • Distribution switches
  • Access switches
  • Routers
  • Firewalls
  • SD-WAN appliances
  • Network controllers
  • Wireless LAN controllers
  • Network appliances
  • Load balancers
  • Network monitoring devices
  • Install network devices in racks and cabinets
  • Perform hardware replacement and technology refresh projects
  • Install and configure console servers and management devices
  • Mount and secure equipment according to customer standards

Rack and Stack Services

  • Rack and stack network equipment
  • Install cage nuts, rails, shelves, and mounting hardware
  • Label network devices and infrastructure components
  • Verify rack elevations and equipment placement
  • Perform cabinet cleanup and reorganization
  • Install and relocate network cabinets
  • Document rack elevations and equipment locations, * Install Category 5e, Category 6, Category 6A cabling
  • Terminate copper cabling
  • Patch panel installation
  • Patch cord deployment
  • Cable dressing and management
  • Labeling and certification
  • Cable testing and validation
  • MDF and IDF cabling support

Fiber Optic Cabling

  • Install fiber optic backbone cabling
  • Install multimode and single-mode fiber
  • Fiber patch panel installation
  • Fiber enclosure installation
  • Fiber patching and cross-connects
  • Fiber cleaning and inspection
  • Light-level testing
  • OTDR testing support
  • Fiber documentation and labeling

Wireless Network Installation

  • Install wireless access points (Client)
  • Mount Client in ceiling and wall environments
  • Install wireless antennas
  • Wireless controller deployment support
  • Wireless survey assistance
  • Wireless coverage validation
  • AP replacement and upgrade projects
  • Support Wi-Fi 6 and Wi-Fi 7 deployments

Circuit Turn-Up and Connectivity Services

  • Support ISP circuit installations
  • Coordinate with telecommunications carriers
  • Install demarcation equipment
  • Extend carrier circuits to customer equipment
  • Verify WAN connectivity
  • Circuit testing and validation
  • Support MPLS, DIA, Broadband, and SD-WAN deployments
  • Troubleshoot connectivity issues during activation

Network Migration Services

  • Network cutover support
  • Equipment replacement projects
  • Switch migration activities
  • Router migration activities
  • Site relocation support
  • Office move technology support
  • Network consolidation projects
  • Network expansion projects
  • Data center migration support

Smart Hands Network Support

  • Cable tracing and verification
  • Patching and repatching network connections
  • Port verification
  • MAC address verification
  • Device inventory audits
  • Hardware swaps
  • Power cycling equipment
  • Visual inspections
  • Escort services
  • Remote hands support for engineering teams

Network Testing and Validation

  • Copper certification testing
  • Fiber testing and validation
  • Link verification
  • Connectivity testing
  • VLAN verification
  • Port testing
  • Throughput validation
  • Network health checks
  • Physical layer troubleshooting

Troubleshooting Responsibilities

  • Diagnose Layer 1 connectivity issues
  • Troubleshoot cabling faults
  • Resolve physical network infrastructure issues
  • Identify hardware failures
  • Assist engineers with Layer 2 troubleshooting
  • Assist with Layer 3 troubleshooting
  • Validate switchport functionality
  • Escalate complex issues appropriately

Requirements

The ideal candidate possesses strong hands-on experience with enterprise networking technologies and can work independently while maintaining excellent customer service and project documentation standards.

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Employee assistance program, Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

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