IT Operations Specialist

We are seeking a dependable and highly organized Administrative Specialist to manage and support key operational functions within our IT services company. This fully on-site position is ideal for someone who thrives in a fast-paced, detail-driven environment and takes ownership of their work with consistency and professionalism.

What You’ll Do

• Review time entries submitted by technical staff to ensure accuracy and readiness for billing
• Coordinate calendars, internal communications, and meeting logistics
• Prepare and format documents, spreadsheets, and internal reports
• Maintain accurate and well-organized digital filing systems
• Handle procurement of IT-related equipment, managing vendor coordination and order tracking
• Review, approve, and post internal materials, documentation, or communications
• Conduct regular license auditing to support compliance and software tracking
• Track project tasks, recurring responsibilities, and follow-up items
• Make sound, low-level decisions that align with company standards and leadership direction
• Maintain complete confidentiality with sensitive business and personnel information

• Proven experience in an administrative or operations support role, preferably in a technical or IT environment
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Strong attention to detail, accuracy, and organizational skills
• Self-motivated with the ability to manage tasks independently and consistently
• Good judgment and decision-making in day-to-day administrative responsibilities
• High level of professionalism and integrity in handling confidential information
• Willingness and ability to work on-site, full-time from 8:00-5:00
• Due to the nature of our work supporting U.S. Department of Defense contractors and systems subject to DFARS 252.204-7012, NIST SP 800-171, and CMMC Level 2 requirements, this position requires access to Controlled Unclassified Information (CUI) and export-controlled data. Accordingly, employment is limited to U.S. persons as defined in 22 C.F.R. §120.15 (U.S. citizens, lawful permanent residents, or protected individuals under 8 U.S.C. 1324b(a)(3)).

Why You’ll Love It Here

• Supportive team and technology-forward environment
• Work that contributes directly to operational success and client service
• Competitive pay and comprehensive benefits