Regional EMR Specialist

Position Summary: The Regional EMR Specialist oversees and manages the Homecare Homebase (HCHB) Electronic Medical Record system. This role will lead and assist with system implementation, supports system optimization, and ensures alignment with operational and business priorities., * Ensure compliance with the company’s mission of providing compassionate, quality care with dignity, respect, and integrity.

• Provide daily oversight and quality assurance of the EMR system.
• Develop, implement, and monitor EMR policies, workflows, and processes to maintain data integrity and system controls.
• Support EMR implementation projects, including workflows, data conversion, hardware assessment, and user training.
• Collaborate with healthcare teams to integrate and optimize EMR usage.
• Evaluate system effectiveness and drive improvements in data quality, provider experience, and revenue capture.
• Create and deliver employee training materials and job aids.
• Manage support requests, ticket trends, system upgrades, and vendor relationships.
• Ensure high service standards with internal and external stakeholders.
• Travel up to 50%
• Perform other duties as assigned.

• Bachelor’s degree required.
• Minimum 3 years experience administering an EMR system (HCHB preferred).
• Experience with EMR implementation or system transitions required.
• Clinical setting or clinical system management experience preferred.
• Strong project management, analytical, and problem-solving skills.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities and work independently.
• Proficiency in Microsoft Office; advanced computer skills required.
• Must have reliable transportation, valid driver’s license, and proof of insurance.

Come join our team at Three Oaks Hospice and our sister companies-Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care.

Together, we share a unified mission to deliver best-in-class care to patients and families. While each organization maintains its own identity and local culture, we operate as one connected network-using shared systems and support to create a smooth, consistent, and candidate-friendly hiring experience.

Why Work for Us:

We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you’re looking for purpose, stability, and growth-this is the place to be. Join our team!