Senior Technical Analyst

We have an exciting opportunity for a Senior Technical Analyst to join our ICT Team to provide high quality technical expertise across the service. This key role will diagnose, manage and resolve complex technical issues across Microsoft 365 products and will also be responsible for resolving problems relating to networks, data management and core infrastructure. The postholder will contribute to technical projects from design through implementation, testing and transition to service. Ensuring these solutions are secure, resilient and aligned with business objectives and leading the design and implementation of new technology solutions, working alongside project and service managers. Working within the ITIL framework, you will resolve incidents and complete projects, ensuring these are accurately logged and prioritised, with relevant documentation completed and updated in accordance with procedures. You will support business continuity and disaster recovery arrangements through testing, documentation and continual improvement of recovery processes. The postholder will need to act as the senior technical lead for complex infrastructure and cloud technologies, providing mentoring, guidance and knowledge sharing across the ICT team to improve resilience and technical capability. They will take the lead in sharing best practice, experience and their knowledge across the team and deliver excellent customer service to managers, employees and Councillors., Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach, which is led by our employees, and are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Our people see the difference they make and how the work they do actively contributes to and encourages positive change in the local community. We also offer some great benefits, including:

• Flexible working
• Hybrid working arrangements are available in this role (home/office based with a minimum of 2-3 office days per week, plus in person meetings as per the role requirements) subject to business need
• Local government pension scheme
• Learning and development for all employees
• Employee discounts at local businesses
• Employee recognition schemes
• Extensive health and wellbeing programmes, including discounted gym membership

Make a difference - work for your local council Every day, our work shapes the place people call home - at your local council, your skills will help build safer neighbourhoods, stronger communities and better futures. From Planning and IT to Finance and Environmental Services, and with more routes in than ever, choose from hundreds of roles to find out what works for you. Whether you’re just starting out or looking for a change, find your own path to a life-changing career. Find out more at https://localcounciljobs.gov.uk.

To apply, you will ideally have a Level 5 qualification in infrastructure management or equivalent experience, with technical and business analysis experience of supporting complex ICT systems in local government. The successful candidate will help shape the future direction of ICT services by identifying opportunities to improve security, resilience, efficiency and user experience through technology. You will have significant experience supporting enterprise Microsoft technologies, cloud services, infrastructure platforms, networking and associated security controls.

Pulled from the full job description

• Employee discount
• Company pension
• Discounted gym membership

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the District located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.