IT Services Continuity Manager

Driver and Vehicle Standards Agency
Birmingham, UK
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Experience level
Expert
Compensation
£44,241.0
Working hours
Shift work
Job source

Tech stack

Customer Data Management Stemming Data Strategy Information Technology

Job description

The DVSA are continuing to strengthen security capability across the business. This role will form a part of a growing Cyber function continuing to embed and maintain an assurance and resilience function protecting our Services and customer data.

Our work also supports the DVSA Data Strategy which has recently been refreshed. This sets the direction for making the Agency an evidence based and data driven organisation whilst maintaining an appropriate level of security of our services and data.

You will work with the wider Security function as well as supporting Service Owners and multi-disciplinary teams to ensure that IT Service Continuity and Disaster Recovery plans are in place and tested regularly. As an IT Service Continuity Manager, you will be responsible for developing, implementing, and testing our continuity plans, ensuring resilience across our infrastructure, applications, and cloud environments. You will work closely with Cyber Teams, IT, risk managers, Service Owners, and business continuity teams to minimise downtime and mitigate risks.

Joining our department comes with many benefits, including:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the KingÂ’s birthday
  • Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it’s like working at Driver and Vehicle Standards Agency - Department for Transport Careers., * Creates the testing plan for the DVSA and ensures this is undertaken or reports on the risks associated with deviation from the plan.

  • Use of technical knowledge is key to ensure that technology is understood and can be translated into a business capability for Service Owners to sign off.
  • The role manages the assessment of business criticality of systems and works collaboratively with the Agency Business Continuity Team to ensure that DR and BC plans and tests are aligned and inform each other.
  • Lead creation and delivery of the DR Test Schedule for the year using risk profiling and strategic objectives to inform prioritisation where needed

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public., Occasional travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application., As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

  • Hate speech or discriminatory behaviour
  • Threats or acts of violence
  • Illegal activity or substance misuse
  • Sexually explicit material
  • Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. ItÂ’s not about judging your personality or lifestyle - itÂ’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whatÂ’s being looked at and how your data is handled securely and fairly.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Requirements

  • A proven and adaptable communicator and listener, you will be highly skilled in the delivery and absorption of information, both verbally and in writing, with colleagues at all levels. Motivating a diverse range of people or teams to deliver challenging and sometimes conflicting objectives.
  • Planning and organising skills are key to this role including seeking agreements and resource from across the Business to inform an annual test plan.
  • Experience in Business Continuity and Disaster Recovery (BC/DR) planning and assessment as well as designing and implementing proportionate BC/DR recovery strategies to treat risks stemming from the Business Impact Assessments.
  • Experience of working as part of a virtual team across multiple disciplines and bringing together business continuity aspects to the role of DR., * Leadership
  • Communicating and Influencing
  • Seeing the Big Picture, This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

Benefits & conditions

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Employee assistance programme
  • Company pension, £44,241 This role is being advertised in Uxbridge, however the contractual base will be Yeading. While estates work is being carried out in Yeading all posts are being temporarily based at Uxbridge.

Successful applicants will start with us at our Uxbridge location. However, everyone will be required to work from Yeading when it reopens in 2028.

You will receive the London Weighting allowance of £4,000 while based at Uxbridge and this will continue when we move to Yeading. A Civil Service Pension with an employer contribution of 28.97% GBP, Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
  • 8 Bank Holidays plus an additional Privilege Day to mark the KingÂ’s birthday.
  • Access to the staff discount portal.
  • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
  • 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

Find out more about the benefits of working at DfT and its agencies ., Behaviours –

  • Communicating and Influencing
  • Seeing the Big Picture

Technical –

  • Applied Security Capability – Level: Working
  • Protective Security – Level: Practitioner
  • Threat Understanding – Level: Practitioner
  • Business Continuity Manager: Level: Practitioner
  • Risk Understanding and Mitigation: Level: Practitioner

The interviews will take place from 10th August 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

About the company

Swansea, Bristol, Birmingham (Garretts Green), Nottingham, Chadderton (Oldham), Leeds, Newcastle, Uxbridge

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on uk.indeed.com

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