Lead Salesforce Developer

• 12 days ago

1.10+ years of IT experience which includes 3+ years of Salesforce Experience 2.Experience in overall Salesforce configurations and standard functionalities 3.Excellent understanding of Salesforce object model and relationships, Roles, Profiles, permission sets and overall access, visibility, and security management 4.Excellent understanding of Salesforce Metadata API, SOQL/SOSL, Process Builder, Flows 5.Excellent understanding of Salesforce Integration (REST/SOAP/Bulk API) 6.Experience with Lightning or at least need exposure to Lightning 7.Working knowledge of Salesforce standard reporting capabilities 8.Debugging/Troubleshooting skills to resolve customer service issues and skillfully manage complex customer service problems 9.Assist third-party developers to troubleshoot their integration with Salesforce APIs, Apex, Visualforce, and implementation of other Salesforce developer products

1. Good knowledge of Development and Support Processes and Technical Best practices
2. Drive continuous improvement in Support team to reduce ticket inflow and improve team efficiency
3. Manage customers’ expectations and experience in a way that results in high customer satisfaction
4. Positive and can-do attitude
5. Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams
6. Strong interpersonal skills with the ability to research solutions to issues as they arise