Director, IT Product Management

We are looking for a Technical Product Manager to lead the product vision, strategy, and delivery for our BRT Middleware and Developer Tools portfolio - including the BRT App Platform, Universal Router, and other shared services / capabilities.

This is an individual contributor role requiring a rare combination of technical depth and business knowledge: you will partner with engineering leads to translate user/ customer outcomes into working software, while maintaining a sharp focus on the developer experience.

Act as the connective tissue between business strategy and engineering execution - turning user insights into validated, build-ready work, and shipping products that meet measurable outcomes.

We are committed to delivering value to our customers. Our culture of learning ensures our people are our greatest asset., Strategy

• Lead product opportunity discovery through user research, competitive analysis, and alternatives assessment.
• Define product vision, features and capabilities aligned to the broader product area strategy.
• Run structured experiments and build prototypes to test hypotheses, validate product-market fit, and track outcomes before committing to full investment.

Planning and Prioritization

• Own and actively lead the feature-level roadmap, making explicit tradeoffs across product and technical areas.
• Analyze users, customers, and business goals to produce clear requirements and well-defined acceptance criteria.
• Run the intake process for new work requests including prioritization decisions.

Execution

• Work with engineering leads to refine the product backlog and translate it into an actionable engineering backlog.
• Serve as a decision-maker and escalation point throughout the development cycle to maintain delivery momentum.

Launch and Monitor

• Drive product launches and adoption including stakeholder communications.
• Continuously assess product-market fit and evolve the product based on quantitative and qualitative signals.
• Lead the full product lifecycle - from launch through rationalization or decommission.

People and Team Practices

• Coach, mentor and recognize team members to create an inspiring culture.
• Identify and advocate for team process improvements to increase delivery efficiency and reduce friction.

• 10 plus years successfully delivering software products.
• At least 2 years in a technical product management or platform leadership role.
• Consistent track record of defining and delivering a roadmap with different priorities across multiple partners.
• Experience writing clear, developer-ready requirements, acceptance criteria, and user stories.
• Strong analytical abilities - comfort with data, metrics, and structured experimentation.
• Excellent written and verbal communication skills; able to translate technical concepts for business audiences and vice versa.
• Ability to build positive relationships and influence engineering, architecture, and business teams.

Preferred

• Experience with a variety of types of middleware platforms.
• Experience with platform tooling and developer experience design.
• Experience working in a regulated industry (financial services, healthcare, etc.) with compliance and governance requirements.