IT Support Technician

Northwest Respiratory Services

Eagan, MN, United States

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Part-time (≤ 32 hours)

Experience required

1 year minimum

Compensation

$37,440.0 - $45,760.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Apple IOS System Configuration Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) Linux Distribution Windows Servers Remote Service Software TCP/IP Tablet Computers

+5 more

Information Technology Laptops Fortinet Network Server Cisco

Job description

Northwest Respiratory Services is seeking a Part Time IT Support technician to support our Eagan, MN Office. This position will offer 20 hours per week and be fully onsite. The IT Support Technician provides day-to-day technical support to employees and assists with the maintenance and improvement of the organization’s IT environment. This position is primarily focused on Level 1 helpdesk support, with some Level 2 troubleshooting and involvement in broader IT systems, applications, infrastructure, and projects., * Provide troubleshooting for staff in person and through remote support tools

Track, document, prioritize, and resolve support requests
Assist with onboarding and offboarding users and their associated accounts/devices
Perform light scripting, app configuration, reporting, or similar technical work
Assist with the development, installation, configuration, and maintenance of IT systems, equipment, and infrastructure
Assist with IT projects involving applications, infrastructure, security, deployments, process improvements, system configuration, or technical research
Follow established security practices and support the proper handling of company and regulated data
Other duties as assigned/needed

Requirements

At least one year of IT Support experience or similar
Basic TCP/IP, DHCP, DNS, wired and wireless troubleshooting
Familiarity with supporting a primarily Microsoft-based business
Familiarity with:
Systems/Platforms- Active Directory, Entra ID, Microsoft 365, FortiGate, Cisco
Hardware- Servers, Desktops/Laptops, Printers, Fax, Tablets, Phones (Desk/Cell)
Operating Systems- Windows 10/11, Server 2012 R2-2025, iOS, Linux Distros
Degrees, certifications, and home-lab personal projects experience are a plus!

Benefits & conditions

$18-$22 per hour

About the company

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer - M/F/Vets/Disabled