Director of Digital Workplace Innovation (PROGRAM MANAGER IV)

The Director of Digital Workplace Innovation leads the modernization of the agency’s productivity, collaboration, and information management capabilities. This role advances the strategic use of Microsoft 365, AI-enabled tools, and low-code solutions to streamline business processes, strengthen organizational efficiency, and support a secure and effective hybrid workforce., Position duties will include but not be limited to the following:

• Lead enterprise adoption and optimization of Microsoft 365

• Manage structured intake processes

• Determine solution approaches across Microsoft 365, Power Platform, AI, and enterprise systems

• Deliver workflow automation, AI-enhanced tools, and low-code applications

• Define objectives, outcomes, and KPIs for digital workplace initiatives

• Oversee implementation, governance alignment, and risk mitigation

Education: Bachelor’s degree

Experience: Five years of experience in IT, digital workplace, business process improvement, or related fields

Notes: Additional experience may substitute year-for-year for the degree requirement

SELECTIVE QUALIFICATIONS

SELECTIVE QUALIFICATIONS

• Two years of experience designing or administering Microsoft 365 solutions

• One year of experience developing automation or AI-based solutions, * Experience leading enterprise Microsoft 365 or Power Platform programs

• Experience with workflow automation and low-code development

• Experience delivering training and organizational change management

• Experience implementing information governance or records management

• Supervisory or team lead experience, Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year or be placed on a register for at least one year. This list will be used by the hiring agency to select candidates for interviews in-person or virtually. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

Pulled from the full job description

• 457(b)
• Prescription drug insurance
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• On-site gym, Link to STATE OF MARYLAND BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including, health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

• Annual Leave - ten (10) days of accumulated annual leave per year.

• Sick Leave - fifteen (15) days of accumulated sick leave per year.

The Maryland State Retirement and Pension System (MSRPS) administers benefits for more than 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems-supporting the financial security of Maryland’s public servants.

Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café.

Employees enjoy comprehensive state benefits including medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.

This position is designated as telework-eligible under the State of Maryland’s Telework Policy after completion of the required training period.