IT BUSINESS MANAGER I (SRPS IT BUSINESS MANAGER I)

A State Retirement Agency (SRA) IT Business Manager I is the intermediate level of work in support of the administrative and business operations of the SRA Information Systems division., This position duties include:

• Procurements - Upon request from IS business units-either new or prompted by renewals-initiates procurement transactions for IT products or services; obtains quotations from vendors; creates accurate requisitions; obtains approvals and submits for processing; tracks and reports statuses, issues, assuring timely processing and receipt; routes invoices for approval; tracks payment and reports status; assists in bringing successful and timely conclusion to the procurement process. Maintains sufficient understanding of critical/key IS products/services to prioritize reminders and status reporting such that management is aware of pending deadlines and potential risks.

• IT Business Operations - Facilitates the organization and electronic storage of IT communication, documents, and contracts throughout their lifecycle, maintaining a sensible and consistently used filing system for the division. Advises IS staff on consistent adherence to filing standards and adapts the system as needed. Maintains advanced skills in modern business productivity software (such as Microsoft 365 applications) and leverages functionality to enhance processes. Provides ad hoc user support related to business applications. Supports Agency-wide Microsoft 365 user training by researching suitable training offerings, recommending appropriate courses, coordinating rollout, and tracking participation. Organizes, documents, and improves IS business operations policies and procedures. Organizes and schedules meetings related to IS operations.

• Budgets - Coordinates the annual budget process within the IS division. Maintains awareness of key steps and deadlines and ensures unit heads are informed. Tracks, monitors, and reports budgeted versus actual expenditures and assures expenditures are categorized correctly. Assistswith development of expense justifications for requested budget items. Maintains awareness of critical/key IS expenditures to prioritize reminders and reporting such that management is appraised of potential issues.

• Other Duties - Assists with the Agency hardware inventory process and manages the inventory of consumables and office supplies. Supports Cybersecurity compliance activities including Third Party Risk Management surveys, collection of SOC reports, vendor questionnaire coordination, and documentation tracking. Assists with data entry, task tracking, and reporting in the Agency’s Governance, Risk & Compliance (GRC) platform. Provides administrative support for the cybersecurity awareness training platform including user enrollment, completion tracking, and reporting. May support research into IS or other Agency initiatives involving commercial off-the-shelf (COTS) software to identify solutions for business process improvements. May help prepare request for proposals (RFPs) for IS hardware, software, or services and may serve on vendor evaluation panels. Performs other duties as assigned to support IS operations and Agency objectives.

Do you have experience in Administrative experience?, Do you have a High school diploma or GED?, Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in an administrative capacity using personal computers.

Notes:

1. Candidates may substitute a Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field for two years of the required experience.

2. Candidates may substitute an Associates degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field for one year of the required experience.

SELECTIVE QUALIFICATIONS

One year experience coordinating and/or supporting procurements.

DESIRED OR PREFERRED QUALIFICATIONS

Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit Preferred candidates will possess the following qualifications:

• Advanced proficiency with Microsoft Word including long document- features (styles, section management, tables of contents, review/track changes)

• Intermediate or advanced Microsoft Excel skills (formulas, pivot tables, lookups, data validation) or relevant certifications.

• Experience participating in or coordinating annual budget processes, expenditure tracking, or financial reporting.
• Experience developing and/or recommending Microsoft training for staff.
• Experience supporting cybersecurity or compliance activities such as cybersecurity awareness training platforms, vendor risk surveys, SOC report collection, or data entry into GRC systems., Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

Pulled from the full job description

• 457(b)
• Paid parental leave
• Prescription drug insurance
• Parental leave
• 401(k)
• Health insurance
• Vision insurance, Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café. Employees enjoy comprehensive state benefits including medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways. If you’re seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS. This position is designated as telework-eligible under the State of Maryland’s Telework Policy, after successfully completing the defined required training period., STATE OF MARYLAND BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

• Annual Leave - ten (10) days of accumulated annual leave per year.

• Sick Leave - fifteen (15) days of accumulated sick leave per year.

• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

The Maryland State Retirement and Pension System (MSRPS) administer benefits for over 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems-supporting the financial security of Maryland’s public servants.