IT Systems Engineer I | IT Infrastructure

Administers, maintains, and supports enterprise applications that enable client-server integration and automation across the organization. Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes.

Collaborates with cross-functional teams to research, analyze, and recommend standards, procedures, and emerging technologies that enhance the end-user experience and reduce ongoing support requirements. Actively participates in project teams to support system implementations and improvements.

Do you have experience in System maintenance?, Do you have a High school diploma or GED?, * Microsoft Windows Operating Systems and Apple Mac

• Enterprise Endpoint Management tools
• Service and Asset Management applications
• Process Automation systems
• Anti-virus / Anti-malware solutions
• Microsoft Active Directory and Group Policy Management
• Virtual Desktop Environments (e.g., Citrix)
• Mobile Device Management (MDM)
• Hardware support (Dell, Lenovo, HP desktops, laptops, printers)

Additional Preferred Knowledge

• Networking and firewall concepts (subnets, protocols, ports)
• Microsoft Servers and SQL
• Disk encryption and administration
• Monitoring tools (e.g., Nimbus)
• Scripting (PowerShell), * Ability to estimate level of effort and time required for tasks
• Ability to meet deadlines and complete work within assigned timelines
• Strong teamwork and collaboration skills
• Excellent verbal and written communication skills, * High School Diploma or GED equivalent required

Experience:

• 1+ years of experience in IT systems engineering, administration, or technical support
• Basic knowledge of servers, networking, and hardware maintenance
• Experience troubleshooting system issues and supporting end-users
• Ability to document system configurations, processes, and procedures
• Familiarity with system upgrades, patch management, and backup/recovery processes
• Strong problem-solving, organizational, and communication skills
• Ability to work independently and collaboratively in a team environment, * 1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications