IT Infrastructure & Server Engineer

Total Tech ltd

Haverfordwest, UK

29 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.totaljobs.com

Tech stack

Microsoft Windows Active Directory Antivirus Softwares Apple IOS VoIP Data Migration Domain Name System (DNS) Hyper-V Network Troubleshooting Microsoft Office Microsoft Servers Windows Servers

+20 more

Networking Basics Print Servers Network Virtualization NT File System (NTFS) Office Suite Remote Desktop Services Cloud Services Software Engineering Virtual Machines Virtual Switching Virtualization Technology VMware Virtualization Wi-Fi Technology Network Routers Tablet Computers Information Technology Performance Monitor Laptops Network Server Vmware

Job description

Provide remote telephone, workshop and email technical support
Diagnose and resolve hardware and software issues for PC’s/laptops, printers, tablets, Servers and other devices.
Diagnose and resolve network issues. .
Create and modify email accounts, including data migration
Install and assist with the monitoring of Anti-virus, RMM and back up systems
Programme VOIP phones and cloud based systems
Installation and support of Windows Server environments
Microsoft 365 administration
Active Directory, Group Policy and DNS management
Backup and disaster recovery solutions
Hyper-V and/or VMware virtualisation
Network troubleshooting (routers, switches, Wi-Fi)
Customer onsite and remote support
Cybersecurity best practices and endpoint protection

Requirements

A track record of working as a team and taking ownership and responsibility for building strong relationships with customers
Able to prioritise and work to deadlines.
Proven experience of providing IT installation & support and the troubleshooting of hardware and software issues.
Able to deal with confidential and sensitive information with tact and discretion.
PC Workstations, Windows OS, Apple OS, MS Server hardware and software
Office Applications including Microsoft Office 2010- Present
Cloud Services including Google and Microsoft Office 365

Microsoft Server Infrastructure

Windows Server 2016 / 2019 / 2022 administration
Active Directory (AD) management
Group Policy (GPO) design and troubleshooting
DNS and DHCP configuration and troubleshooting
File and Print Server management
NTFS and Share Permissions
User and computer account management
Server patching and maintenance
Server migrations and upgrades
Performance monitoring and troubleshooting
Remote Desktop Services (RDS)
Windows Server security hardening

Virtualisation

Hyper-V installation, configuration and management
Virtual machine creation and management
Virtual networking
Virtual switch configuration
VM backups and restores
Snapshot/checkpoint management
Understanding of VMware environments would be advantageous

Essential:

A high standard of written and verbal communication
Experience with Routers, Switches & WiFi devices, general Networking
Well developed problem-solving skills
Pembrokeshire based or willing to relocate

Benefits & conditions

Please apply with a covering letter and CV. Should we receive a high volume of applications, we will only contact candidates who we wish to invite to interview. Salary will be dependent on experience and probation period.