IT User and System Supporter 1

Brose

Huron Charter Township, MI, United States

about 2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Languages

Arabic, Spanish

Job source

www.brose.com

Tech stack

Microsoft Windows Active Directory Databases File Systems VMware ESX Servers Network Topologies Microsoft Software Windows Servers Network Architecture Networking Cables Server Administration SQL Databases

+6 more

Virtual Local Area Networks VMware VSphere Information Technology Communication Devices Cisco User Administration

Job description

Install, configure, and maintain servers (physical and virtual) using VMware vSphere/ESXi, ensuring high availability of manufacturing and business systems.
Administer Active Directory, manage user accounts, file system permissions, and group policies across the plant IT environment.
Support and maintain network infrastructure including Cisco switches (VLAN configuration and administration), cabling, and overall network topology to ensure connectivity for production and office systems.
Configure, deploy, and support end-user hardware and peripherals including Honeywell terminals, barcode/thermal printers, Yealink VoIP devices, and Teams video conferencing equipment.
Provide first-level support and troubleshooting for SAP ERP, MES, and other manufacturing applications; escalate advanced issues as appropriate.
Administer and support Microsoft software suite (Windows Server, Microsoft 365) and IIS web services; manage deployments using PowerShell scripting and LDAP.
Maintain endpoint security using CrowdStrike; ensure compliance with cybersecurity policies and support ESD and IT safety protocols across the facility.
Support PLC systems and industrial control interfaces related to production equipment; coordinate with engineering teams on IT/OT integration needs.
Develop and maintain internal tools and automation scripts using Python, VB Script, ASP.NET, or Visual Studio to improve IT operational efficiency.
Maintain database systems and SQL queries to support reporting, manufacturing data integrity, and application connectivity; support IT asset inventory and documentation.
Perform other duties as assigned.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent technical certifications (CompTIA A+, Network+, Microsoft, Cisco).
2-4 years of IT support or systems administration experience, preferably in a manufacturing or industrial environment.
Server installation, configuration, and virtualization (VMware vSphere/ESXi).
Active Directory administration and file system/user account management.
Cisco switch administration including VLAN assignment and 1st-level configuration.
Network topology knowledge and hands-on network cabling support.
Database knowledge and SQL query development.
Industrial PCs knowledge / Siemens machines.
Network Infrastructure and Cabling.
Microsoft Software Suite (Microsoft 365, Windows Server).
Strong communicator capable of translating technical concepts for non-technical shopfloor and operations staff.
Strong troubleshooting discipline, attention to detail, and the ability to prioritize in a fast-paced manufacturing environment.
Ability to collaborate effectively across departments and work independently with minimal supervision.
Professional working proficiency in English; Spanish and/or Arabic preferred.