Information Services Assistant
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Role details
Tech stack
Job description
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Provides superior customer service with information requests, reader’s advisory questions, computers, digital devices, and library equipment
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Collaborates with community partners, patrons, and staff to provide relevant, innovative assistance and programs for patrons of the Information Services Department.
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Assists with processing, shifting, and weeding of the collection when needed; reads shelves to make sure items are in the correct order on the shelf; assists with library book displays; shelves materials when necessary
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Handles financial transactions and assists in preparing bank deposits.
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Remains aware of safety and security issues and takes appropriate action as needed; roves the department to maintain awareness of patron needs and security.
Requirements
- Bachelor’s Degree or equivalent combination of education and experience
- Experience and proficiency with current library technology, including the internet, research databases, productivity software, and communications applications
- Strong interpersonal and customer service skills
- Good time management skills and attention to detail
- Ability to take direction and work independently or in a team environment
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Proven experience in collaborating with others to provide appropriate service and programs for the public
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SCPL uses multi-factor authentication for network and program access. Employees may be required to use their personal device for MFA.
- Driver’s license valid in the State of South Carolina with the ability to drive to other libraries
Benefits & conditions
Week A: Sun 12:15-5:15; Mon 3:15-8:15; Tues OFF; Wed 3:15-8:15; Thurs OFF; Fri 9:45-6:15; Sat OFF
Week B: Sun Off; Mon 3:15-8:15; Tues OFF; Wed 11:45-8:15; Thurs 3:15-8:15; Fri 9:45-6:15; Sat OFF
Week C: Sun OFF; Mon 3:15-8:15; Tues OFF; Wed 11:45-8:15; Thurs 3:15-8:15; Fri OFF; Sat 9:15-5:15
Week D: Sun 12:15-5:15; Mon 3:15-8:15; Tues OFF; Wed 3:15-8:15; Thurs OFF; Fri OFF; Sat 9:15-5:15 EDUCATION/EXPERIENCE: Bachelor’s Degree or equivalent combination of education and experience.
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