Sr. System Architect - Voice & VoIP Systems (Remote)

Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Remote Sr. System Architect - Voice & VoIP Systems. This assignment is Remote and is only open to candidates within the following states: Oregon, Washington, Idaho, and Montana. This position will provide support to the Unified Communications organization within the IT department. This assignment will support, assist, and design networking connectivity in an Internet/intranet environment. Network components such as routers, switches, sniffers are used to ensure a high performing infrastructure for application, web, mail and data activities. Lead the administration of Voice/VoIP systems, designing, installing, troubleshooting, and maintaining the system to ensure a 24/7 availability., * Design, configure and facilitate installation, operation, troubleshoot, maintain, and manage telecommunications equipment and/or services.

• Monitor VoIP systems and ancillary systems such as InformaCast, MicroCall, and Avtec. Respond to alerts and alarms from various tools. Work with support vendors to correct problems and return systems to normal operating mode.
• Perform advanced telecommunications administration tasks such as vulnerability assessments, security and bug patching, upgrades, analyzing call logs, and other complex troubleshooting of VoIP systems.
• Troubleshoot and repair failed SIP trunks and Call Management System issues. Validate QoS meets Voice communication integrity.
• Provide recommendations and advice to manager/personnel in areas such as disaster recovery, capacity planning, for VoIP hardware strategy, and Voice/VoIP systems security.
• Recommend and implement configuration management plans to ensure secure and operational integration of complex VoIP systems.
• Develop and maintain vendor communication through use of contracted support agreements; verify reliable service delivery of third-party Telecomm Circuits and the integration of complex networked voice communications management equipment and software.
• Design, configure and maintain logical network paths including VLANS, ACLS, IP Space addressing.
• Design, engineer, architect, upgrade, or enhance network component capabilities in response to network problems and deficiencies; e.g., degradation of service.
• Solve complex multi layered Voice end-point devices and network connectivity problems.
• Use the graphical or command line management interface to modify configurations such as IP routes and VLANs.
• Serve as network administrator including responsibility for installing, configuring, upgrading and troubleshooting LAN and WAN components such Session Border Controllers (SBCs) VoIP dedicated routers, voice gateways, and monitor with different media types and logical networks.
• Recommend requirements for the acquisition of Voice and VoIP network hardware, software and services.
• Design network logical topology in a virtual environment in support of VoIP communications.
• In the Event of a COOP Exercise or Incident, the contract worker will be required to work off site to provide production support per roles and responsibilities outlined in the Organizational COOP Plans.

• Bachelor’s Degree in Network Engineering, Electrical Engineering, Information Technology/Systems or closely-related STEM field is preferred
• With an Applicable Bachelor’s Degree in applicable fields, 11 years of experience is required.
• With an Applicable Associate’s Degree in applicable fields, 13 years of experience is required.
• Without a degree, 15 years of directly-related experience is required (10 years of that experience must be related Senior Network Administration experience).
• Applicable Certifications may count for 1 year of experience.
• Experience must include direct work experience in Computer/Information technology.
• Experience with Microsoft Office Suite Software including Word, PowerPoint, Excel, and Outlook
• 10+ years of experience with Network components, operation and maintenance concepts and methods
• 5+ years Network architecture principles, security principles, and concepts
• 10+ years of experience in LAN and WAN design principles and methods, including sub-nets, gateways, and firewalls
• 5+ years of experience with IP Trunk circuit integration
• 5+ years of experience in Transition and upgrading of network and VoIP integrated technologies
• 5+ years of experience in Configuration and change management of Cisco Voice Gateways, Session Border Controllers (SBC) VoIP routers
• Configuration or change management concepts
• 5+ years of experience in Network- VoIP integrated operation, performance, and planning
• 5+ years of experience in Voice and VoIP systems support in virtual environments
• Proficiency in various Network-based monitoring tools (e.g. RTMT, on VoIP network equipment where required
• Document VoIP and integrated Telecomm support activities.
• Evaluate SIP trunk performance data, local area network (LAN) or wide area network (WAN) performance data to maintain sufficient availability of Voice and VoIP communications, and identify network-based problems impacting VoIP activity, or for disaster recovery purposes.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, This Remote position is a one-year renewable contract that includes employee benefits! If you feel this position aligns with your professional skillset, we want to hear from you!, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.