NOC/Network Operations Center Engineer

We are seeking a proactive and detail-oriented NOC Engineer with 3+ years of experience to monitor, maintain, and troubleshoot network infrastructure. The ideal candidate will ensure high availability, performance, and security of network systems while providing timely incident response and resolution., * Monitor network performance, availability, and alerts using NOC tools

• Identify, troubleshoot, and resolve network issues (L1/L2 support)
• Escalate critical incidents to appropriate teams when required
• Perform root cause analysis (RCA) and document incidents
• Manage and maintain routers, switches, firewalls, and WAN/LAN connections
• Ensure uptime and performance of network systems and services
• Support VPN connectivity and basic network security configurations
• Work with ISPs/vendors for issue resolution and circuit management
• Maintain logs, reports, and documentation for network activities
• Participate in shift rotations and 24/7 support environment

• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs
• Hands-on experience with routers, switches, and firewalls
• Familiarity with monitoring tools (SolarWinds, Nagios, PRTG, etc.)
• Understanding of network protocols and troubleshooting techniques
• Basic knowledge of Linux/Windows systems
• Experience with ticketing tools (ServiceNow, Jira, etc.)
• Good analytical and problem-solving skill

Pulled from the full job description Professional development assistance Parental leave 401(k) Health insurance Paid time off Employee discount Vision insurance, * 401(k)

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance