System Support Engineer (Hybrid)

We are seeking a motivated and customer-focused System Support Engineer to join our team. This role is ideal for individuals looking to build their IT career through hands-on experience supporting client environments, collaborating with experienced engineers, and developing both technical and professional skills in a supportive, growth-oriented environment.

Whether you are an early-career IT professional or looking to expand your experience in managed services, this position offers the opportunity to work directly with clients, gain exposure to a wide range of technologies, and contribute to meaningful technology initiatives.

Work Location: Hybrid - Primarily remote, with regular onsite client support across New Jersey and the Bronx, NY (approximately 6-8 onsite client visits per month).

Travel: Reliable transportation required (own vehicle or ride service acceptable)

What You’ll Do

As a System Support Engineer, you will support end users both onsite and remotely, assist with technical operations, and contribute to technology improvement initiatives. You will:

• Provide friendly and professional onsite desktop support to end users, along with our Experienced Onsite Engineer
• Assist remote technicians with onsite tasks (e.g., connecting hardware, following step-by-step instructions)
• Help with basic computer swaps and system upgrades (Windows 10/11)
• Conduct walkthroughs and assist in site surveys for network or equipment setup
• Perform light hardware tasks such as setting up printers, labeling devices, and plugging in phones
• Gather and communicate technical details clearly to the support team
• Create short visit summaries using provided templates
• Support internal technology improvement projects, including AI-powered workflows, process automation and operational efficiency initiatives

• Prior experience in a customer-facing role
• Current student or recent graduate in Information Technology, Computer Science, or a related field
• Familiarity with basic IT concepts (training or coursework experience acceptable)
• Strong communication and interpersonal skills
• Professional, courteous, and eager to learn in diverse work environments
• Reliable and detail-oriented; able to follow directions and document tasks accurately
• Comfortable learning new systems and tools on the job
• Ability to travel within NYC and Northern NJ ~2 days per week
• Access to reliable transportation

Nice-to-Haves (Not Required)

Familiarity or interest in learning about:

• Networking (e.g., routers, switches, Wi-Fi)
• Microsoft Office 365
• ConnectWise, IT Glue, or similar IT management tools
• IP phone or camera systems

4.34.3 out of 5 stars Paramus, NJ 07652 Hybrid work $55,000 - $70,000 a year - Full-time, Pulled from the full job description

• Referral program
• 401(k)
• Paid time off
• Paid holidays, * Hands-on IT field experience with real client environments
• Flexible scheduling to accommodate classes or other commitments
• Mentorship and learning opportunities from experienced professionals
• Exposure to a wide range of technologies and industries
• Friendly, collaborative, and growth-oriented team environment
• Opportunity to transition into a full-time role and build a long-term career with INVAR based on performance and business needs

Job Type: Full-Time

Pay: $55,000-$60,000, based on qualifications

Benefits & Perks

• Ongoing professional development with continuous learning opportunities
• Career mentorship and personalized growth guidance from experienced leaders
• Company-sponsored IT certification reimbursement plus certification achievement bonuses
• Unlimited flexible paid time off to support a healthy work-life balance
• Paid national holidays (approximately 10 days per year)
• 401(k) retirement plan
• Employee and client referral bonus program with earning potential
• Opportunities to work with modern technologies and a wide range of IT environments
• A collaborative, supportive team that values innovation, learning, and career advancement

Pay: $55,000.00 - $70,000.00 per year

INVAR Technologies is a growing Managed IT and Cloud Solutions Provider serving small and mid-sized businesses. We pride ourselves on exceptional service, responsiveness, and building lasting relationships with our clients.