Application Engineer
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Role details
Tech stack
Job description
- Provide technical expertise and support during customer meetings, presentations, demonstrations, and product evaluations.
- Understand customer requirements and recommend appropriate products and engineered solutions.
- Act as a trusted technical advisor, building strong customer relationships and delivering excellent customer support.
- Support sales growth by identifying opportunities and effectively communicating the value of technical solutions.
- Work closely with the sales team to develop and progress customer opportunities.
- Gather customer feedback and market insights to support product and service improvements.
- Contribute technical expertise to marketing activities, including promotional materials and campaigns.
- Represent the company at trade shows, exhibitions, webinars, seminars, and other customer-facing events.
Requirements
- Degree in Mechanical or Automotive Engineering (or equivalent).
- Experience providing technical support within an engineering environment.
- Strong customer focus with excellent communication and relationship-building skills.
- Ability to explain complex technical concepts clearly to customers and colleagues.
- Strong analytical, problem-solving, and organisational skills.
- Self-motivated, able to work independently and collaboratively within a team.
- Willingness to travel internationally when required
Desirable
- Experience with transmission/driveline design and analysis and engineering software such as SMT MASTA or equivalent.
- Knowledge of programming tools such as Python, MATLAB, or .NET is advantageous.
- Experience delivering technical training and preparing technical documentation is desirable.
Benefits & conditions
At SMT we offer a fast paced, flexible and enjoyable working environment where you can truly make an impact with your work. You will have the opportunity to develop your skills, share knowledge and work as a team to drive continual improvement. With a focus on health and financial well-being, company benefits include, flexible working hours, enhanced annual leave allowance, cycle to work scheme, healthcare scheme, Employee Assistance Programme, retail discounts and an enhanced Company pension scheme
About the company
We are a global engineering solutions provider dedicated to providing leading engineers with the expertise and tools to deliver innovative powertrain technology.
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