Application Engineer

OVERVIEWThe Application Engineer will report to the Engineering Manager and work closely with departments including Sales, Design, Purchasing and Production. The role will also involve regular communication with suppliers and customers. The Application Engineer will provide pre-sales support by bridging the gap between Engineering and Sales. The role will act as a technical subject matter expert, working with customers to understand their needs, propose technical solutions and develop system architectures. The successful candidate will generate technical specifications and associated documentation to enable the Sales team to prepare accurate quotations. They will also work closely with internal departments and managers to support the successful delivery of customer requirements. The organisation operates within an employee ownership culture. Employees are expected to: Take responsibility for delivering the right experience for customers and contributing to business successWork together as a team, based on shared valuesTake opportunities to develop professionally, balance work and personal priorities, and support colleagues KEY RESPONSIBILITIESTechnicalCreate system architectures and technical content to support sales quotations while understanding customer needsGenerate technical specifications, 2D drawings and general assembly drawings based on customer requirementsCreate product structures, Bills of Materials and routings within the ERP system to support the timely procurement of componentsEnsure all necessary drawings are available and approved for each works orderCompile manuals and other technical documents for works ordersRelease product structures in time for works order generationMaintain supporting documentation and drawings for standard productsCommunicate and follow up with customers, suppliers and internal departmentsTranslate complex engineering information into clear business valueCollaborate internally and provide technical feedback to Engineering and other departmentsObtain internal and external approval of engineering drawings and issue them to the relevant stakeholdersSupport Engineering and Production in maintaining the library of standard partsGenerate configuration files based on the technical specification of charging equipment Specification ManagementMaintain records for customer orders within company systemsManage and prioritise files awaiting specification Document SystemsMaintain and monitor continuous improvement documentationControl standard products through engineering change control and version control Quality, Health, Safety and EnvironmentMaintain quality standards within relevant processesMaintain health and safety standards within the working areaMaintain environmental standards within the working area Key Performance IndicatorSupport Engineering in achieving company on-time delivery objectives Relevant Quality StandardsISO 9001:#####ISO 14001#####5Internal quality standards and processes

QUALIFICATIONS AND KNOWLEDGEDesirableUK Level 3 or Level 4 qualification in Electrical Engineering, or equivalentExperience using 2D drawing softwareCompetence with Microsoft 365Working knowledge of AC systems, including single-phase and three-phase systemsWorking knowledge of DC systems, including 24V, 48V, 110V and 220V systems up to 350AUnderstanding of electromagnetic compatibility best practice, including wiring-panel layout and signal segregation SKILLSExperience using 2D drawing software such as AutoCAD LT or EPLANCompetence with Microsoft 365, including Excel and WordGood numerical skillsProject and process management skills would be advantageousAbility to interpret customer requirements PERSONAL CHARACTERISTICS AND BEHAVIOURSSelf-motivated learner with strong problem-solving capabilitiesExcellent communication skills with customers, suppliers and internal stakeholdersExcellent attention to detailStrong time-management skillsAbility to work effectively under pressureAbility to work independently and as part of a team