Customer Engineer, Google Cloud Platform

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to the customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and architect cross-pillar cloud solutions that solve these business issues. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads., * Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.

• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain., * Bachelor’s degree or equivalent practical experience.

• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience working with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers, and firewalls.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) + 42.86% bonus target + equity + benefits

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle’s EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

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