Project Manager - Business Transformation (TMS, Logistics & Systems Integration) Full Time

We are looking for an experienced Project Manager to lead the implementation of a new Transport Management System (TMS) across a national operation.

This is not a traditional IT project.

It is a large-scale business transformation programme that will fundamentally change how products are delivered to customers through automation, digital technology and integrated business processes.

Working closely with senior operational and technology leaders, you will take ownership of a business-critical programme that has already identified more than £1 million in annual savings, with significant additional opportunities expected.

The discovery, business analysis and supplier selection have already been completed. The preferred supplier is about to be appointed.

Your role is to take ownership of implementation and lead the programme through planning, mobilisation, rollout and successful adoption across the business.

Following completion of the TMS programme, you will move on to other strategic transformation initiatives including API-led integration programmes, AI-enabled solutions and Direct-to-Customer (DTC) transformation.

What you’ll be doing

You’ll be responsible for delivering a complex, cross-functional business transformation programme that spans Operations, IT and Customer Services.

You’ll work closely with third-party software vendors and internal stakeholders to:

• Lead implementation of a new Transport Management System (TMS)
• Build detailed project plans and implementation roadmaps
• Manage multiple workstreams across operational and technical teams
• Coordinate third-party software vendors and implementation partners
• Deliver complex integrations with ERP, WMS, CRM and finance systems
• Manage project governance, RAID logs, budgets, dependencies and reporting
• Prepare Steering Committee packs and executive updates
• Support testing, cutover planning, go-live and hypercare
• Travel to operational sites across the UK during rollout
• Drive stakeholder engagement and organisational change across multiple business functions, You are equally comfortable working with:
• Executive leadership
• Operational managers
• Warehouse teams
• Transport planners
• Finance
• IT
• Customer Services

Programme governance

You understand structured project delivery including:

• Project plans
• RAID management
• Steering Committees
• Executive reporting
• Risk management
• Change control
• Resource planning

Highly Desirable Experience

Candidates with experience in one or more of the following areas are likely to stand out:

• Transport Management Systems (TMS)
• Warehouse Management Systems (WMS)
• Logistics technology
• Distribution
• Fleet operations
• Route optimisation
• Proof of Delivery solutions
• Barcode scanning
• PDA/mobile workforce technology
• Transport planning
• Fulfilment operations
• Supply Chain transformation

Experience gained within organisations such as Amazon, DHL, DPD, UPS, FedEx or other logistics, transport or distribution businesses would be particularly relevant.

Technical Knowledge

We’re looking for someone who understands technology well enough to challenge suppliers and manage technical delivery.

Experience of the following would be highly beneficial:

• SaaS platforms
• API integrations
• ERP implementations
• AI-enabled solutions
• Data migration
• Systems integration
• Cloud platforms
• Enterprise applications, * Have you successfully delivered a Transport Management System (TMS), Warehouse Management System (WMS), ERP or similar enterprise systems implementation
• Describe the largest business transformation programme you have personally managed, including budget, stakeholders and technologies involved.
• Which enterprise systems have you integrated? (ERP, WMS, TMS, CRM, Finance, API, SaaS, Other)
• Have you managed third-party software vendors through implementation and go-live?
• Are you happy travelling throughout the UK as required during implementation?
• Which project management qualifications do you hold?

You have successfully delivered complex business transformation programmes involving technology, operational change and multiple stakeholders.

SaaS implementation

You have managed implementation of enterprise SaaS platforms from mobilisation through to go-live.

Systems Integration

You have delivered projects involving integrations between enterprise applications, ideally including:

• ERP
• WMS
• CRM
• Finance systems
• API integrations
• Data platforms

Experience with IFS would be highly advantageous.

Third-party software vendors

You have managed external implementation partners and held vendors accountable for delivery.

Business-wide stakeholder management, We’re looking for someone who can bring structure into an organisation that is continuing to mature its project delivery capability.

You’ll be confident working within ambiguity, influencing stakeholders, solving problems and helping people embrace change.

You’ll be pragmatic, collaborative and happy spending time on-site with operational teams to understand how the business really works before implementing change.

This role requires someone who enjoys building relationships across an organisation, not simply managing project plans., One or more of the following would be desirable:

• PRINCE2 Practitioner
• PMP
• APM PMQ
• MSP
• Agile certification

However, proven delivery experience is significantly more important than qualifications alone., * Enterprise systems implementation: 8 years (required)

• TMS / WMS / ERP implementation: 5 years (required)

£65,000 + Excellent Benefits 12 Month Fixed Term Contract Hybrid with UK Travel (Expenses Paid), This is a rare opportunity to own a high-profile business transformation programme from implementation through to national rollout.

You’ll have genuine ownership, work directly with senior leadership and play a key role in modernising how the organisation operates, before moving on to further strategic transformation programmes.

Pay: £60,000.00-£65,000.00 per year

Benefits:

• On-site parking