Customer Technical Support Specialist

• Provide customer service phone support
• Troubleshoot and diagnose customer issues
• Manage and assist with field repairs via third-party contractors
• Perform some light-duty assembly and testing
• Manage parts inventory
• Ensure customer satisfaction
• Perform other related tasks and projects, as required

If you are process-driven, mechanically inclined, and customer service-oriented, then consider this entry-level Technical Support Representative opportunity. You’ll become a product expert on our client’s massage chairs and communicate directly with customers and vendors to resolve issues, among other tasks. This full-time, direct-hire role offers comprehensive benefits!, * Technical aptitude required

• Independent thinker and problem solver
• Great communication and customer service phone skills
• Detail-oriented, meticulous, and highly organized
• Computer proficiency, including MS Word and Outlook

We are an employee-owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.