IT Manager

Transdev is seeking a highly motivated and experienced IT Manager to join our team and ensure seamless operation of all information technology and communications systems. In this critical role, you will be responsible for providing desktop support, maintaining key software systems, and collaborating with various stakeholders to keep operations running smoothly. This position is based in Baltimore, MD., * The IT Manager is responsible for all information technology and communications functions and equipment provided by MTA for Mobility.The IT Manager monitors all equipment and troubleshoots areas of concern when required, provides support for desktop and in-vehicle systems, and serves as the primary liaison to IT vendors, the MOCC Contractor’s, IT corporate support team, and MTA. Duties include but are not limited to interacting with MTA and other Contractors to resolve IT-related issues, including after hours, weekend, and remote support for other Mobility contractors that need access to Service Delivery systems. This position shall be 100% dedicated to this project

• The IT Manger maintains security, functionality, data integrity, and recommends application improvement and performs acceptance testing in test environments. Proficiency in report writing using SQL report writer or equivalent, and able to utilize Trapeze tools (Real-Time Views and ViewPoint) are required., * Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please

• Competent on-site IT staff as needed.This position should have at least five (5) years of experience in information systems technology and at least three (3) years in management experience. Formal education beyond an associate’s degree is desirable and may be substituted for a portion of the experience requirement. The manager should have thorough knowledge of information system methods and practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced and demanding environment., * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen., If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

• Competitive compensation package of minimum $69,000 - maximum $86,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at;br> The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request., Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.