Product Owner

The Product Owner serves as the bridge between the business and software development teams, owning products and initiatives from discovery through production and continuous improvement.

Unlike organizations where Product Owners focus on a single application, Product Owners at Axela work across our entire product ecosystem. This role requires someone who can quickly learn new business processes, understand how our products work together, and translate operational challenges into intuitive software solutions.

The ideal candidate combines business analysis, product thinking, UX awareness, and technical aptitude to collaborate effectively with stakeholders, clients, and engineering teams.

Role Responsibilities:

Product Strategy & Discovery

• Own product initiatives from discovery through production and post-launch optimization.
• Partner with internal teams, clients, and stakeholders to understand business needs, identify pain points, and define product solutions.
• Analyze workflows and recommend improvements that increase efficiency, usability, and customer value.
• Balance customer needs, operational requirements, compliance considerations, and technical feasibility when defining solutions.
• Maintain product roadmaps and prioritize backlogs using Azure DevOps.

Product Design & Documentation

• Translate business requirements into Epics, Features, User Stories, Acceptance Criteria, business rules, and process flows.
• Create wireframes, workflow diagrams, HTML prototypes, and other visual concepts to communicate product ideas.
• Produce release notes, user guides, SOPs, and training documentation to support successful product adoption.

Cross-Functional Delivery

• Collaborate with Operations, Client Success, Compliance, Legal, Sales, Support, Development, QA, and Executive Leadership throughout the software development lifecycle.
• Facilitate discovery sessions, backlog refinement, sprint planning, product demonstrations, and stakeholder reviews.
• Ensure new features align with business objectives, regulatory requirements, and the overall Axela product ecosystem.

Quality & Continuous Improvement

• Own User Acceptance Testing (UAT), including test planning, business validation, and production readiness.
• Measure product success through user adoption, operational improvements, customer feedback, KPIs, and ROI.
• Continuously evaluate released features and identify opportunities for future enhancements.

• 3-5+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar software product role.
• Experience working in Agile software development environments using Scrum and/or Kanban.
• Experience managing product backlogs using Azure DevOps or similar Agile tools.
• Strong experience gathering requirements from internal and external stakeholders and translating them into actionable software solutions.
• Experience creating workflows, wireframes, prototypes, or interactive product mockups.
• Working knowledge of software concepts such as APIs, databases, system integrations, and application architecture sufficient to collaborate effectively with engineering teams.
• Excellent analytical, organizational, communication, and problem-solving skills.
• Ability to manage multiple initiatives while adapting to changing business priorities., * Experience working in SaaS or enterprise software.
• Experience in PropTech, FinTech, legal technology, collections, or other compliance-driven industries.
• Experience with HTML prototyping or modern UX design tools.
• Familiarity with workflow automation and business process improvement.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance, * 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Axela Technologies develops innovative software and collection solutions exclusively for the community association industry. Our platform helps property management companies, attorneys, and homeowner associations streamline collections, automate operational processes, maintain regulatory compliance, and improve financial recovery through a suite of integrated products., Successful Product Owners at Axela are naturally curious, collaborative, and enjoy learning how different products and departments work together. They think beyond individual features, considering the broader business impact of every solution. They take ownership from idea to implementation, communicate effectively with both technical and non-technical audiences, and continuously look for opportunities to improve the products they support.