Network & System Administrator- IT

PURPOSE SUMMARY. Responsible for the stable operation of the County enterprise network and computer systems. Plan, develop, install, configure, maintain, support, and optimize all network and server hardware, software, and communication links. Participate in the planning and implementation of departmental policies and procedures to ensure system provisioning, maintenance, and security is consistent with County goals, industry best practices, and regulatory requirements., 1. Participate in and support network & system design and capacity planning for long-term strategic goals for networks, systems, storage and software.

1. Assist in developing, implementing, and maintaining policies, procedures and associated training plans for network and server resource administration, appropriate use, and disaster recovery.

Acquisition & Deployment

1. Coordinate with network engineering, application services, and database administration functions to implement network and server systems that utilize industry best practices to meet county objectives.

2. Deploy servers, firewalls, encryption systems, and all host security systems.

3. Perform installation, configuration, maintenance, and troubleshooting of server hardware, software, and peripheral devices.

4. Interact with contractors to implement servers, network devices and services.

5. Conduct research on emerging products, services, protocols, and standards in support of network procurement and development efforts.

Operational Management:

1. Maintain and administer the following: * Server infrastructure, including e-mail, print, and backup servers along with their associated software. * Network hardware and equipment, including routers, switches, hubs, and UPS devices. * Operating systems and infrastructure software including the virtual server platform. * Communications and connection solutions, including workstation connectivity, local area networks, intranet, and Internet applications. * System permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. * Security solutions, including firewall, anti-virus, and intrusion detection systems.

2. Recommend, schedule, and perform software, hardware and network improvements, upgrades, patches, reconfigurations, repairs and/or purchases.

3. Monitor server, network, storage, application and peripheral device performance while also providing statistics and reports.

4. Ensure the integrity and security of enterprise data on host computers and during data transfer in accordance with business needs and industry best-practices.

5. Perform network and server security audits in cooperation with the Cybersecurity Administrator.

6. Perform and test routine system backups and restores.

7. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and networks. Escalate incidents as necessary.

8. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

Education Associate’s degree in Computer Science or related field.

Experience. Two (2) years in server and network administration. Project management experience a plus.

Education/Experience substitution. In accordance with County policy.

Licenses/Certifications. Must have a valid driver’s license. Must maintain a satisfactory driving record in accordance with County policy. Comptia or Cisco certification(s) preferred.

Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.). Must pass NCIC background and driving record check.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION.

Must have knowledge of:

• Working technical knowledge of operating systems, including Windows, RedHat Linux.
• Application experience with Virtualization technologies such as VMware and Hyper-V.
• Current network & server hardware, software, protocols, and standards, including firewalls, Active Directory.
• Local area network administration.
• Hands-on software and hardware troubleshooting experience.
• Data management, backup and recovery.
• Document and maintain configuration and process information.
• Applicable data privacy practices and laws.

Must be skilled in:

• Install, maintain and repair server and network systems.
• Read, write, and interpret technical documentation and procedure manuals.
• Attention to detail.
• Analytical thinking and problem solving.
• Customer service orientation.
• Strong interpersonal skills.

Must have the ability to:

• Conduct research into hardware and software issues and products as required.
• Make sound decisions and logical judgements in emergency situations.
• Present ideas and solutions in user-friendly language.
• Self-motivated and directed.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Work within a team-oriented, collaborative environment.
• Effectively communicate both orally and in writing.