Computer Systems Analyst III-Audio Visual Systems Engineer
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Job description
Yorktown Systems Group is seeking a qualified Computer System Analyst III - Audio Visual Systems Engineer to support the United States Army Fires Center of Excellence (USAFCoE), Enterprise Performance Management (EPM) office. The Computer System Analyst III - Audio Visual Systems Engineer will provide technical and administrative coordination of all customer and Contractor generated IT work orders through the work order system, which is currently Army Enterprise Service Management Platform (AESMP).
Specific duties may include, but are not limited to:
- Serve as the Audio-Visual Systems Engineer and notify the COR of any AVL-VC system issues that cannot be resolved within four hours.
- Perform duties of the Audio-Visual Specialist as required based on government needs.
- Provide AVL-VC support for approximately 425 classrooms, conference rooms, and auditoriums, ensuring all equipment is operational and required maintenance is performed: support approximately 10 rooms with videoconferencing equipment requiring additional sustainment.
- Develop plans for post-wide AVL-VC sustainment, operations, and enhancements, including conceptual designs and cost estimates.
- Participate in planning meetings for large special events to determine AVL-VC requirements and develop event support plans.
- For major events, remain on-site to operate or provide guidance to other operators to ensure AVL-VC systems perform as designed.
- Configure AV systems and equipment such as Crestron, AMX, Extron, Biamp, and matrix mixers/switchers.
- Provide user training on correct operation and maintenance of AVL-VC systems and troubleshoot wired or wireless data networks to support AVL-VC, developing problem statements for network support staff when required.
- Perform needs assessments and site surveys for technology systems, create conceptual designs and cost estimates, and provide technical information to support requests for quotes; assist with oversight of technology system projects and upgrades.
- Maintain a daily log of work performed, create SharePoint, FCP, and AESMP tickets for each issue, and provide monthly reports of work completed or pending.
- Sustain and operate senior leadership AVL-VC systems in conference rooms and auditoriums, ensuring they perform as designed; repair within five working days or obtain COR-approved extension; sustain non-senior leadership AVL-VC systems and repair within ten days.
Requirements
- Ten (10) or more years of experience in design, development, implementation, installation, operations, and sustainment of AVL-VC systems for large and small facilities.
- Current InfoComm International Certified Technology Specialist (CTS) certification.
- At least ten (10) years of verifiable experience with digital sound processors, digital projection and display, and control systems equipment installation and operations.
- Bachelorās degree in a technology-related field is desired but not required.
- Physical ability to walk, stand, kneel, squat, bend, lift, and push while performing various job tasks, and ability to work at heights (catwalks, lifts, etc.) in dimly lit venues and tight spaces; ability to lift and transport moderately heavy equipment up to 50 pounds.
- Excellent visual acuity and hearing and ability to read and understand architectural plans and schematic line drawings.
About the company
ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customerās missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that āwe will do what we say we can doā and will focus on our customerās missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customerās goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employeeās essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractorās legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
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