Audiovisual Systems Analyst

A/V Systems Analyst is a position under the administrative supervision of the Manager of Instructional Media Technology. Specific activities include design, programming, and support of A/V components and control systems in instructional and conference/huddle spaces in an enterprise environment; coordination and planning of enterprise level A/V projects; and digital signage support and integration. Salary Grade: 16 Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are “Unclassified” and salary ranges are determined by the hiring department., 1. Assist with the design of A/V systems using enterprise components for classroom and conference/huddle room spaces.

1. Assist with development of custom A/V control systems and user interfaces using Crestron enterprise components.
2. Assist in support and maintenance of installed A/V components and control systems.
3. Monitor and evaluate systems for capacity planning and problem resolution and make recommendations to preempt and/or solve problems as indicated.
4. Assist with the management and support of MSU’s digital signage environment.
5. Evaluate, test, and recommend new A/V hardware and software.
6. Manage and coordinate enterprise scale projects as assigned.
7. Provide technical support to other ITS units and to the MSU community at large.
8. Meet regularly with other members of ITS to discuss current issues and future plans.
9. Other duties as assigned. Supervisory Responsibility: None.

Bachelor’s degree in Information Technology or related field AND three years of experience in Technical or A/V related field. *Any equivalent combination of related experience and/or education approved by the Department of Human Resources Management may be accepted. Preferred Qualifications:

• Experience supporting Crestron based A/V control systems and components.
• Experience with supporting Windows based computers in an enterprise environment.
• Experience supporting Ethernet connected devices.
• Experience with digital signage systems in an enterprise environment.
• Experience configuring and supporting complex audio system installations.
• Experience configuring and supporting enterprise level conferencing systems.
• Experience with network protocol analysis/interpretations.
• Current industry recognized audio/visual professional certification. Knowledge, Skills, and Abilities:

1. Well-developed interpersonal communication skills.
2. Strong written and verbal communications skills.
3. Ability to plan and organize.
4. Personal initiative.
5. Programming experience with PHP, C#, PowerShell, or HTML. Working Conditions and Physical Effort

• Work is normally performed in a typical interior/office work environment.
• Ability to visit construction sites and non-ADA accessible work areas is required.
• Job occasionally requires standing, stooping/kneeling/crouching/crawling, and lifting up to 50 pounds.
• Vision requirements: ability to see information in print and/or electronically.
• Sitting: required to be able to sit for long periods of time, as typical days will involve sitting at computer consoles or sitting in meetings.
• Dexterity and visual acuity: required to be able to use computer screens and keyboards and manipulate small devices and parts.
• Hearing requirements: Ability to hear and respond to telephone conversations.