Epic HB Analyst

We are seeking experienced Hospital Billing (HB) and HB Claims Analysts to support a large-scale Epic initiative. These resources will primarily focus on production support, ticket resolution, system maintenance, and keeping the lights on while also assisting with upcoming migration efforts.

This is not a build or implementation role. The team is looking for analysts who excel in supporting existing Epic HB applications and ensuring operational stability during system transitions.

Key Responsibilities

• Provide day-to-day Epic Hospital Billing (HB) production support.

• Resolve support tickets and troubleshoot user-reported issues.

• Perform ongoing application maintenance and system optimization.

• Support “keep the lights on” activities to ensure application stability.

• Participate in Epic migration initiatives by providing operational and application support.

• Collaborate with operational, clinical, and technical teams to resolve issues efficiently.

• Document issues, resolutions, and system changes.

• 6-8+ years of Epic Hospital Billing (HB) experience.

• Strong experience supporting Epic HB Claims (preferred for Claims Analyst openings).

• Proven background in production support, maintenance, and ticket management.

• Experience supporting Epic application migrations.

• Excellent troubleshooting and analytical skills.

• Strong communication and stakeholder management abilities.

Preferred Qualifications

• Previous Epic consulting/contract experience.

• Experience supporting healthcare organizations through Epic upgrades or migrations.

• Epic HB and/or HB Claims certification preferred., We’re looking for someone who enjoys solving production issues, maintaining application stability, and supporting end users in a fast-paced healthcare environment. This is an excellent opportunity for an experienced Epic HB analyst seeking a long-term engagement with a high probability of extension., * Application Analysis: 3 years (Required)
• Epic: 5 years (Required)
• EPIC HB: 2 years (Required)

$65 - $80 an hour - Contract