SAP Transportation Management (TM) Analyst

The SAP TM (Transportation Management) Analyst will support, configure, and optimize end-to-end Transportation planning processes within our industry domain of e-commerce digital operation, focusing on transportation planning, carrier selection, freight cost management, and settlement. The SAP Analyst will translate business requirements into technical solutions, manage system enhancements, and ensure data integrity within SAP TM and integration with SAP S/4HANA MM, OTC, WM and FI modules

Job Expectations:

• Requirements Gathering & Analysis: Work with business stakeholders (logistics, IT, supply chain) to understand pain points and translate them into SAP TM solutions
• Solution Design & Configuration: Configure SAP TM modules for transportation planning, carrier selection, freight cost management, and settlement, aligning with best practices
• Integration: Design interfaces and manage integration between SAP TM, SAP S/4HANA, SMC3, BN4L, P44 and external carrier/3PL systems
• Functional Specifications: Create detailed documents for custom developments (enhancements, reports) for technical teams
• Testing & Training: Lead system integration testing (SIT), user acceptance testing (UAT), and develop/deliver end-user training
• Support & Optimization: Troubleshoot issues, provide ongoing support, and recommend continuous process improvements for efficiency
• Project Management: Contribute to project plans, manage small-to-medium projects, and mentor teams

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

• Strong understanding of logistics and transportation business processes
• Deep knowledge of SAP TM functionality and configuration
• Experience with SAP S/4HANA TM
• Analytical, problem-solving, and strong communication skills
• Ability to work cross-functionally and manage stakeholders
• SAP TMS certification is often preferred
• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum 7+ years experience. Experience with data migration, reporting, and industry standards is a plus.

Education Requirements:

Bachelor’s degree in IT, Supply Chain, or Business or related field preferred, or a combination of equivalent work experience.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

The expected salary range for this role is $116,000.00 - $150,000.00 USD. The actual base pay offered will be determined by factors such as the candidate’s relevant experience, education, geographic location, and internal equity.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party (“Agency”) candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you’re ready for it, we want you to join our team. Get started now.