Data centre Site Operations Leader

DigiPowerX operates AI infrastructure facilities serving GPU-as-a-Service and colocation customers. We are hiring a Site Operations Leader to own day-to-day operations at our Alabama facility and will be accountable for operational excellence as we bring additional facilities online. Your goals are to operate this site at - Tier 3 (99.982 uptime), GPU infrastructure (99.9 availability), 100% SOP/MOP coverage & Change Management.

This is a hands-on, technical leadership role, based at our site. The right person has operated critical data center facilities, CPU/GPU infrastructures, built maintenance programs, managed onsite teams, and held vendors accountable. You will be the most senior operational authority onsite.

Responsibilities

Facility & AI Infrastructure operations

• Own day-to-day operations of live, GPU-dense, liquid-cooled data center facilities* Build and maintain a structured preventative maintenance program for all MEP systems: chiller plant, generators, ATS, fire suppression, and power distribution* Develop and maintain SOPs, MOPs, and emergency operating procedures grounded in industry best practices* Serve as onsite incident commander for MEP and infrastructure events* Monitor facility health through BMS/DCIM systems and drive resolution of anomalies before they become incidents* Monitor CPU/GPU rack health, and Network health through DCIM systems and drive resolution of anomalies before they become incidents. Drive resolutions and escalations with support vendors. * Manage RMA process with support vendors of GPU, MEP components while holding them accountable to their contracted SLA/SLO

Team leadership

• Manage a growing team of multicraft technicians and site support personnel* Manage a team of smart hands operators with skills in networking, racks and compute infrastructure* Own work assignment, scheduling, shift coverage, performance management, and training* Build a metrics driven culture of operational discipline, accountability, and continuous improvement

Vendor and MSP management

• Interface with MEP vendors, ensuring contractual obligations and SLAs are met* Provide oversight of managed service providers supporting current and future facilities* Hold vendors accountable through documented performance tracking and regular business reviews

Compliance and commissioning

• Support ISO 27001, ISO 22237, and SOC 2 certification efforts by owning facility-level evidence generation and operational documentation* Provide operational oversight during commissioning of new facilities, working alongside commissioning engineers and compliance partners with decision authority

• 5+ years of experience operating mission-critical customer facing data center facilities (not IT infrastructure or enterprise server rooms)* Direct experience building or managing a preventative maintenance program for MEP systems (cooling, power, fire suppression)* Exposure to compliance programs such as SOC 2, ISO 27001, or ISO 22237.* Demonstrated understanding of chiller plant operations, generator/ATS testing, and fire suppression systems* Experience managing onsite technical teams in a 24/7 critical environment* Experience with vendor and/or MSP oversight and accountability* Familiarity with BMS/DCIM monitoring systems* Willingness to be based onsite in Columbiana, Alabama

Preferred

• Experience with liquid-cooled, high-density GPU compute environments* Experience with facility commissioning from the operator’s perspective* Background in hyperscale, colocation, or AI infrastructure environments