Product Owner

The Product Owner will play a critical role in driving the scope, definition, and requirements for the product development process for the company’s products. This person will report to a Senior Product Manager and work with other Product Managers, Scrum Masters, IT, and other cross-functional teams, playing a key role in the Software Development Life Cycle of new products and product improvements in an agile environment. This person will perform discovery, requirements gathering and definition, prioritization, and management of the backlogs. The person in this role acts as the bridge between stakeholders and the development team, responsible for communication of the product roadmap and prioritizing the backlog to ensure every sprint delivers maximum value to our customers. Position Responsibilities (Other duties may be assigned)

• Effectively use marketing data and customer feedback to analyze and understand market needs, determining the roadmap priorities and prioritization of the product backlog.
• Drive the delivery of valuable, usable, and feasible solutions.
• Drive Scrum teams to deliver value that will contribute positively to the organization’s financial performance.
• Lead and perform all discovery and requirements gathering activities to ensure that the requirements for the product priorities are complete, accurate, and ensure that the development team can produce the product value expected.
• Write user stories and prioritize backlog based on product strategy and vision.
• Analyze data (e.g., win/loss, customer feedback, support tickets, etc.) to understand what product enhancements should be prioritized based on what is “urgent, pervasive and someone is willing to pay” in the marketplace.
• Conduct grooming sessions and manage stories through to completion.
• Assist cross-functional groups with product launch activities including but not limited to product demos, product training, product positioning/messaging, and support processes.
• Effectively communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization.
• Attend release sessions and provide Go/No-Go decision within the process.
• Participate in the review and/or analysis of customer feedback.
• Participate in all scrum activities/ceremonies.
• Perform Business Analyst responsibilities in absence of an assigned Business Analyst.
• Serve as the product Subject Matter Expert (SME) and effectively support all sales and product launch activities.
• Measure product performance for the company by tracking and reporting to KPIs that are meaningful to the financial health of the company.
• Consistently produce high-quality deliverables in a timely manner, self-assigning dates/times for delivery and me eting delivery due dates.
• Create comprehensive, clear, and accurate documentation.
• Communicate proactively, clearly, and completely with team members, cross-functional teams, strategic partners, and all levels of leadership to provide product delivery requirements, delivery statuses, impediments, product roadmap information, and/or product performance data.

• A Bachelor of Science in Computer Science, Information Systems, or a related field.
• 3+ years of professional experience in Product Management or Product Development as a Business Analyst or a Product Owner.
• 2+ years of managing cross-functional teams.
• Professional experience analyzing data and gathering insights.
• Demonstrated ability to translate customer needs and data into requirements.
• Professional Agile experience, including story writing and backlog prioritization/management.
• Excellent communication and presentation skills.

We offer thoughtful benefits programs with one-on-one benefits guidance designed to improve our employees’ physical, mental, and financial well-being.

All Employees (Full-Time and Part-Time):

• Competitive pay
• Unrivaled company culture
• Medical, dental, and vision plans
• Exclusive discounts and perks, including an employee corporate discount
• 401(k) with company match and Stock Purchase Plan
• Employee Wellness Program for free mental health support
• Opportunities for career growth

Additional Benefits for Full-Time Employees:

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

We are a leading retailer and distributor across the Americas. Our customer-first mindset and commitment to our core values define who we are, for both our customers and our team. Working here means being part of a team that values dedication, teamwork, and growth. Whether you’re helping customers or building your career, we provide tools and support to help you succeed and drive your future.