Yardi System Specialist (Newport News, Virginia)

Drucker + Falk is seeking a Yardi Systems Specialist to support our property management software and assist users across multiple departments. This role is ideal for someone with experience supporting Yardi or a similar property management platform who enjoys solving problems, working with others, and helping improve business processes., * Provide day-to-day support for Yardi and other property management software applications.

• Troubleshoot system issues, user questions, and data discrepancies.
• Assist with workflow and system configuration.
• Support accounting, operations, and property management teams with software-related questions and requests.
• Participate in software testing, upgrades, and new feature implementations.
• Assist with system setup and data transitions for property acquisitions and dispositions.
• Assist the Integrations and Project Manager in supporting third-party software integrations and work with vendors to resolve issues.
• Create and update knowledge base and procedures.
• Help identify opportunities to improve processes and system efficiency.
• Work collaboratively with internal departments and external vendors on projects and ongoing support.

The successful candidate will be a self-starter with strong critical thinking and problem-solving skills who can work independently while collaborating effectively with accounting, operations, and property management teams., * 3-5 years of experience supporting Yardi or another property management software platform (MRI, Entrata, RealPage, or similar).

• Preferred experience in the multifamily housing industry.
• Strong troubleshooting, critical thinking, and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to prioritize multiple tasks and work independently.
• Comfortable working with cross-functional teams and building positive working relationships.
• Strong organizational skills and attention to detail.
• Willingness to learn new systems and processes., * Experience supporting accounting or property management software.
• Experience with software implementations, upgrades, or data conversions.
• Basic understanding of property management or accounting processes., * A proactive, dependable team member who enjoys helping others.
• Someone who takes initiative and can work independently with minimal supervision.
• Strong analytical and critical thinking skills.
• A collaborative individual who works well across departments.
• A continuous learner who is interested in improving processes and technology.

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays, * Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Professional development opportunities