Security & Systems Coordinator

Mobile Generation is seeking a detail-oriented Security & Systems Coordinator to support security system administration, asset tracking, structured documentation management, and access control coordination across multiple retail locations. This role ensures accurate tracking of company technology and security assets while supporting operational compliance standards., Security Systems & Access Administration

• Maintain centralized logs for location-based security system activity
• Track alarm activations and document incident activity
• Maintain structured case files for operational incidents
• Coordinate installation, service, and upgrades of security systems and access control hardware
• Support lock changes, key control tracking, and door hardware oversight
• Track equipment inventory, serial numbers, and deployment records Monitor system performance reporting and confirm resolution of recurring issues

Access Governance

• Track alarm and system access updates related to employee onboarding and offboarding
• Verify timely removal of system access upon employee separation Maintain organized vendor account and monitoring documentation

Incident Documentation & Compliance

• Prepare documentation packages required for insurance claims and audits
• Ensure all incident files are complete and audit-ready
• Support quarterly documentation audits and compliance tracking Maintain master compliance checklists across all locations

Trend Monitoring & Reporting

• Track recurring incident patterns and escalate emerging trends
• Provide monthly activity reporting to Director of IT & Systems
• Maintain confidentiality and proper handling of sensitive documentation

We are particularly interested in candidates with experience in access control, door hardware, or basic locksmithing as it relates to security systems., * 1 to 3 years of administrative, systems coordination, compliance, or technical support experience preferred

• Experience with access control systems, door hardware, or basic locksmithing strongly preferred
• Strong organizational and documentation skills
• High level of discretion and professionalism
• Ability to operate in a fast-paced, multi-location environment