IT Director, Software Engineering & Integration

Reporting to the CIO, the IT Director of Software Engineering & Integration will lead the company’s application development, customer integration, business intelligence, and software delivery functions.

This role is responsible for transforming a legacy development organization into a modern, high-performing engineering team capable of rapidly delivering customer integrations, internal applications, customer-facing portals, and analytics solutions. ESSENTIAL FUNCTIONS Engineering Leadership

• Lead all software development, integration, BI, QA, and release management activities.
• Build a high-accountability engineering culture.
• Coach managers and senior engineers.

Delivery Management

• Establish Agile/Scrum practices.
• Oversee sprint planning, standups, retrospectives, and release planning.
• Ensure work is properly prioritized and tracked in Jira.

Technology Modernization

• Lead adoption of tools and engineering best practices.
• Oversee Connect modernization strategy.

Stakeholder Management

• Partner with business leaders and project stakeholders.
• Build strong relationships with software vendors and implementation partners.

Governance and Quality

• Implement code review, testing, and release standards.
• Establish engineering KPIs.
• Improve documentation using Confluence.

Other duties as assigned.

Technology - Development

• C# / .NET
• ASP.NET
• SQL Server
• SSIS
• Power BI
• Azure

Technology - Platforms

• Datex Footprint WMS
• Microsoft Dynamics AX 2012
• Connect (legacy orchestration platform)
• iPaaS Integration Cloud
• Freight Manifest
• Freight Analytics

Technology - Tooling

• Jira
• Confluence
• GitHub
• GitHub Copilot

Leadership Competencies

• Executive presence/strategic thinker
• Demonstrates accountability
• Leads change
• Provides ongoing coaching and mentoring
• Operational execution with a customer focus
• Excellent communication skills - written and verbal
• Strong vendor and stakeholder management skills, * Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8+ years of software engineering leadership experience.
• 5+ years managing development teams.
• Experience leading Agile software organizations.
• Experience with Microsoft development technologies.
• Experience implementing Jira and Confluence.
• Experience with GitHub and CI/CD.
• Experience with Azure cloud services.
• Proven track record improving engineering delivery and accountability., * Experience in logistics, warehousing, transportation, or supply chain.
• Experience with ERP and WMS integrations.
• Experience with iPaaS platforms such as CLEO, Boomi, MuleSoft, or Informatica.
• Experience with Power BI and data analytics.
• Experience implementing AI-assisted development tools.
• Experience modernizing legacy systems.

FIDELITONE helps clients earn their customers’ loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery, and service parts management. With 40+ locations across the U.S. and over 7 million annual shipments and deliveries, FIDELITONE manages resources, creates right-fit solutions, and optimizes supply chain processes to advance clients’ business performance and profitability. Founded in 1929 with an entrepreneurial spirit and the principle of customer focus, FIDELITONE has been leading the supply chain industry with high-performing systems for over nine decades.