IT OT Manufacturing Systems Application Engineer
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Role details
Tech stack
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Job description
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End-to-End Accountability as a System Owner / Local Product Owner for Manufacturing IT Applications in a24x7 Good Manufacturing Practice (GMP) environment.
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Procurement, development, integration, modification, operation, maintenance, validation, and retirement of the SCADA system (Primarily Rockwell FactoryTalk).
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Daily maintenance of administered system(s) including incident response, system troubleshooting, support requests, system health monitoring, access requests, and general inquiries.
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Participate in an after hours on-call support rotation.
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Maintenance of the validated state of the administered system(s) including lifecycle documentation updates, change management, and continuity management.
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Develop and maintain training for administered system(s).
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Determine and mitigate any risks associated with integration and/or upgrade of administered system(s).
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Coordinate with Global IT and local stakeholders to ensure compliance and address any impacts to the administered system(s).
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Execution and oversight of validation activities including validation planning, protocol authoring, and test execution to maintain a validated state.
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Perform system periodic maintenance (audit trail review, user access review, etc.).
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Perform user account auditing, provisioning, reset and activation for administered system(s).
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Work with Business Process Owners for the upgrade/patching and changes to the system to ensure GMP compliance.
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Creation and maintenance of system lifecycle documents and procedures using document management systems (Veeva, Condor, eVal Roche).
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Collaborate with Business Process Owners to align SCADA operations with upstream/downstream systems like SAP, LIMS, and DeltaV.
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Represent and mitigate application dependencies as related global systems evolve their businessprocesses and technologies (e.g. SAP upgrade & LIMS replacement).
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Determine business criticality and product quality requirements, and in collaboration withDelivery Service Managers, ensure appropriate service levels.
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Develop, maintain, and practice Disaster Recovery and backup/restore.
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Lead or coordinate technical discussions and vendor negotiations.
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Through Agile delivery model, provide leadership, technical expertise and localimplementation experience as a member of Build and Run Squads.
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In collaboration with IT Business Partners, monitor and improve stakeholder and userexperience and ensure strong support of Product Transfers and Make/Assess/Release.
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Support regulatory audits.
Requirements
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Bachelor’s Degree in Informatics, Engineering or equivalent.
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7+ years of experience implementing and/or managing SCADA systems, PLCs, and HMIs (Rockwell/Allen Bradley, Siemens).
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Biopharmaceutical or similar Manufacturing domain knowledge.
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Experience designing, configuring, supporting, and/or administration of Rockwell Automation control systems (FactoryTalk, ThinManager, Studio 5000, RSLogix).
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Experience working with PLCs, HMIs, and manufacturing systems.
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Knowledge of Manufacturing Execution System (Preferrably PharmaSuite), Distributed Control Systems (DeltaV), OSI PI Data Historian, LIMS, ERP etc.
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Keep abreast of key Manufacturing IT trends and be curious - Smart Buildings, Smart Manufacturing, Industrial IoT, Manufacturing Digital Plant Maturity, Cybersecurity, Pharma 4.0, Data Integrity principles, technology, and data standardization, etc.
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Nurtures and develops a business savvy consultative and value-driven partnership with key stakeholders.
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Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset.
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Expert-level knowledge of cGMP, GAMP5, and Data Integrity regulations within a Life Sciences context.
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Knowledge of Good Manufacturing Practices (GMP), Health Authority practices, 21 CFR Part 11,cGMP Annex 11, Data Integrity principles.
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Strong understanding of industrial communication protocols (OPC UA/DA, EtherNet/IP) and Thin Client management (ThinManager)
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Prior experience in working closely with IT OT providers/vendors.
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