IT Support Technician

• PC setups & enrollments
• hardware replacements & upgrades
• troubleshooting hardware & software issues
• smart-home/business automation setups
• server maintenance & management
• network device configurations
• phone support & consulting

We offer flexibility, and all staff quickly progress to a salaried position. Once salaried, we offer Paid Time Off (PTO), bonus opportunities, and exceptional perks (in-house masseuse, subsidized tech purchases, yoga studio membership, etc.). Profit sharing eligibility after one year.

Level-1 Tech (aka Tier 1: basic IT capabilities - can be trained)

Level-2 Tech (aka Tier 2: networking knowledge and/or experience)

Level-3 Tech (aka Tier 3: advanced networking knowledge and experience)

Applicants should be familiar with:

• Windows 11 and Mac OS
• PC hardware, VMware, Microsoft 365, etc.
• security software, device management, NGAV
• basic networking, TCP/IP, encryption, mesh networking, etc., * High school or equivalent (Required)

Pulled from the full job description

• Professional development assistance
• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Profit sharing
• Opportunities for advancement, * Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance