Systems Administrator (Journeyman)

Agile Defense is seeking a Junior System Administrator to join our team supporting a mission-critical federal law enforcement program. In this role, you will help operate and maintain secure, high-availability networks and systems that directly enable national criminal justice operations. You’ll play a hands-on role in the operation, deployment, testing, integration and maintenance of infrastructure and software environments, all while working within a dynamic Project Management Office (PMO)., * Manage the daily activities of configuration and operation of the organization’s IT systems and applications.

• Assists in the installation, maintenance, and general support of IT systems.
• Identify and resolve problems associated with operating systems.
• Analyze and resolve problems associated with server hardware/software and applications software.
• Detect, diagnose, and report related problems on both server and desktop IT systems.
• Assist users with questions or issues related to accessing and using IT systems.
• Install new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.
• Deploy monthly Microsoft updates and third-party patches to mitigate security risks.
• Monitor health and performance of devices in the enterprise.
• Perform system backup and recovery procedures.
• Assist with operation and maintenance of issuing Certification Authorities, including monitoring system health, supporting Certificate Revocation List (CRL) publication processes, and performing routine maintenance tasks.
• Create and maintain network and system infrastructure diagrams.
• Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
• Respond to and investigate cybersecurity incidents in coordination with the Information System Security team.
• Support and manage physical, virtual and hyperconverged environments.
• Install, configure, upgrade, and migrate Windows Server and SQL Server software.

Preferred Skills CompTIA Security+ and/or CCNA certification Working Conditions No telework approved; standard government hours of operation Our Core Values

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It’s how we show up every day. It’s who we are.

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Associate’s Degree in computer science/IT-related discipline

Our vision is to bring adaptive innovation to support our nation’s most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.