IT Help Desk Analyst

• Provide coverage for all calls and emails received by help desk

• Troubleshoot computer issues* Resolve network, PC, and related hardware issues including necessary updates and replacements
• Maintain inventory of equipment via asset management system
• Install equipment, hardware, and updates as needed

• Associate’s or Bachelor’s degree in Information Technology or related field is REQUIRED!
• Prior experience in IT or help desk roles may be accepted in lieu of education

• MUST have hands-on experience working with computer hardware and equipment

• Excellent verbal communication and listening skills* Detail-oriented and organized with strong problem-solving skills
• Proficient with Microsoft Office 365 and Windows Operating System

Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true work/life balance in a dynamic team-oriented environment devoted to developing employees that can grow into a culture fit. This position will provide essential assistance for any computer and network related issues including troubleshooting and tackling hardware replacement issues. Apply now for this full-time, long-term position paying in the $18-$20 per hour range.