Site Reliability Engineer

• Operate, maintain, and develop solutions in our monitoring and alerting tools: Dynatrace, ELK, PagerDuty. Monitoring as code.
• Participate in an on-call rotation.
• Provide quick response, troubleshooting and resolution of production incidents operating in any piece of the environment.
• Collaborate with platform and engineering teams in the definition of resilient and scalable solutions.
• Define and develop SLI’s & SLO’s to monitor trends, collaborate with engineering teams to ensure observability, traceability, and resilience of the services.
• Develop tools to speed response time or minimize outages during incidents.
• Collaborate with platform and engineering teams in post incident activities.

• 3 years in SRE or similar
• Demonstrable experience as SRE, DevOps, or similar in production environments
• Knowledge and experience in Terraform, Helm, or similar.
• High resolution capacity focused in service stability and business operations.
• English and Spanish required

By joining our team, you will enjoy multiple benefits, such as:

• We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to
• We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site.
• We aim to boost your growth with access to self-development programs.
• We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher.
• Getnet Platforms is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries.

Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander’s global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure.

It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems.

Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet’s global payment capabilities to support client growth through payments.

If you want to be part of the next generation of financial solutions - this is the place.

At Getnet Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.

Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best.

Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.