Cloud Application Support

Application and operations support for cloud-based infrastructure on Azure and AWS cloud.

• Setup environments, deploy, and maintain applications in cloud environments.
• Work closely with development and other support teams to troubleshoot and resolve application or infrastructure related issues.
• Collaborate with end users to address application support needs and provide technical assistance.
• Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management.
• Identify opportunities for process improvements and contribute to service delivery enhancements.
• Participate in disaster recovery planning and support cloud security best practices.

• 6+ years of experience in IT Support Services, Operations, and Project/Program Management.
• Cloud and infrastructure expertise, including AWS and/or Azure, SSL Certificate Management, Firewall Maintenance, and Disaster Recovery.
• Security and incident management experience, including Operational and Security Event Monitoring, Incident Response, OS Patching, and Security Software Updates.
• Application and database support knowledge, including Operations Support, Database administration, and .NET C# Development.
• Preferred skills: InRule, Appian, and Business Intelligence Tools such as SSRS and SSIS.

2.62.6 out of 5 stars Tennessee Remote $64,500 - $92,200 a year - Full-time, Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching, The pay range for this position is $64,500.00 - $92,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities., As a Cloud Application Support at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.