Atlassian Product Owner
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Role details
Tech stack
Job description
The Atlassian Product Owner owns the strategic vision, operational roadmap, and governance for Arrow’s Atlassian ecosystem, ensuring Jira, Bitbucket, Jira Service Management (JSM), and approved Marketplace applications are standardized, scalable, and optimized to support collaboration, delivery, and enterprise reporting. Serving as the bridge between business stakeholders and technical platform teams, this role translates needs into a prioritized backlog, establishes consistent patterns (templates, workflows, fields, permissions), and drives adoption through enablement and clear platform guidance., * Strategic Roadmap: Align Atlassian tooling capabilities with company-wide OKRs and delivery methodologies (Agile/Scaled Agile).
- Standardization: Define and maintain “Golden Standards” for project templates, issue types, and automation rules across the enterprise.
- Continuous Improvement: Manage the app ecosystem (Atlassian Marketplace) to ensure plugins provide measurable value rather than bloat.
- Change Management: Drive adoption and training for new features and workflows, ensuring teams realize the full value of the tool investment.
- Stakeholder Management: Translate stakeholder needs into a prioritized backlog (epics/user stories/acceptance criteria), balancing user value, strategic outcomes, and technical health.
- Technical Liaison : Partner with platform development and administration team to ensure configurations support enterprise integrations, data flows, and reporting.
Requirements
- 5-7+ years of experience in product ownership, product management, or business systems analysis.
- Hands-on experience with Atlassian tools, including Jira, Bitbucket, Confluence, Jira Service Management, and Rovo.
- Strong understanding of platform governance, standardization, and enterprise scale enablement.
- Proven ability to work across technical and non-technical stakeholders and influence without direct authority.
- Familiarity with Atlassian automation, scripting tools, and APIs preferred.
- Experience supporting enterprise service workflows or scaled Agile delivery preferred.
- Atlassian certifications (ACP or equivalent) are a plus.
Work Arrangement: Hybrid - Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.
Benefits & conditions
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
- On-site Café with Catering Option for Busy Lifestyles
- 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
- Bike Racks
- And more!
Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!
Annual Hiring Range/Hourly Rate:
$102,900.00 - $134,750.00
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