RCMS Configuration Associate (EHR billing configuration)

• Responsible for setup, enrollment, and maintenance of EDI clearinghouse integrations for multiple software EHR and RCMS services customers
• Co-facilitate RCM implementation projects concurrently, and/or work in tandem with more other staff on configuration updates
• Works directly with our customers in RCM
• Advise on, present, and support the RCM configurations of EHR
• Conduct RCM implementation billing analysis and training sessions with clients to facilitate billing configurations and workflow set-up
• Resolve client inquiries, maintaining ownership through resolution
• Maintains required updates and provide direct communication with customer via meeting agendas, minutes, and other project management tools

Do you have experience in Customer communication?, Do you have a Associate’s degree?, * Bachelor’s degree or equivalent experience using EHR applications for medical billing, or behavioral healthcare billing

• Basic understanding of at least one Qualifacts software platform
• Basic understanding of Clearinghouse EDI relationships

Knowledge, Skills, and Abilities of the RCMS Configuration Associate

• Able to project manage and delegate
• Knowledge of EHR applications implementation principles and practices
• Requires a comprehensive understanding of functionalities in software
• Ability to synthesize knowledge of Revenue Cycle Management systems and billing practices to collaboratively plan and carry out implementation activities and configuration updates
• Requires a strong and comprehensive understanding of system configurations pertaining to RCM

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible , and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.