IT Operations Technician

Kforce has a client seeking an IT Operations Technician on a contract basis in Pittsburgh, PA., The IT Operations Technician will be tasked with communicating shift operations and issues, providing team members with customer service and service assistance as needed, and will also be responsible for conducting research to identify ways of improving on current processes/procedures. The IT Operations Technician will be required to monitor the organization’s facility equipment and environment and manage enterprise batch job processing.

• Associate degree in is preferred, but not required
• Must have knowledge of IT operations processes and software (batch, monitoring, file transfer and backups)
• Must have strong analytical, prioritizing, interpersonal, problem-solving, skills
• Must be able to demonstrate collaborative skills and ability to work well within a team
• Must be able to work in a fast-paced and deadline-oriented environment
• Excellent verbal and written communication are required
• Self-motivated with critical attention to detail, deadlines and reporting

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.