Development Manager

The Development Manager plays a key role in advancing the mission of Ronald McDonald House Jacksonville by supporting and growing signature fundraising programs and community-driven initiatives. This position is responsible for the strategic execution and day-to-day management of the Adopt-a-Room program, Deck the Doors holiday campaign and third-party fundraising events. This position will also provide support for our affinity groups as well as managing the organization’s relationship with McDonald’s, serving as a key liaison to steward and grow this critical partnership.

This role serves as an important ambassador for the organization, strengthening community relations by building and maintaining meaningful partnerships with individuals, corporations and local groups. With a focus on donor engagement, stewardship and program growth, the Development Manager will help increase revenue and expand community support for Ronald McDonald House Jacksonville.

Essential Duties and Responsibilities:

• Lead the planning, execution and growth of the Adopt-a-Room program, including donor recruitment, renewals, recognition and stewardship.

• Serve as the primary relationship manager and liaison for McDonald’s, stewarding this important partnership and identifying opportunities for growth and deeper engagement.

• Oversee the Deck the Doors holiday campaign, managing sponsor outreach, participant engagement, logistics and event execution.

• Provide support for affinity groups, helping build donor pipelines while supporting donor growth and retention.

• Serve as the primary point of contact for all third-party fundraising events, providing guidance, resources and support to community partners hosting events on behalf of the organization.

• Oversee the Hope Comes Home Radiothon, working alongside our radio partner while securing corporate and community partners to increase the reach and revenue of the promotion.

• Serve as a liaison within the community, actively building and strengthening relationships with local businesses, civic groups, community and corporate partners including stewarding in-House volunteer groups.

• Represent the organization at community events, networking opportunities and partner meetings to increase visibility and engagement.

• Ensure timely and meaningful donor recognition, acknowledgments and impact reporting.

• Always provide a smiling face and helpful attitude when in contact with House guests.

• Attend all meetings and trainings as required. Perform other duties as assigned.

Bachelor’s degree preferred.

• Minimum 3 years of work experience in fundraising or related field.

• Proficiency with Microsoft Office (Excel, PowerPoint, Word).

• Experience working within a non-profit organization.

• Candidate must believe in the core values of Ronald McDonald House Jacksonville and be driven by the mission.

• Proven experience in a self-directed work environment and successful project management execution.

Knowledge/Skills/Abilities:

• Excellent verbal and written communication and presentation skills.

• Able to manage multiple priorities and be attentive to details in a fast-paced environment.

• Dependable, adaptable and accountable.

• High level of professionalism and customer service.

• Ability to build trust and rapport while driving action toward success.

• Proactive, resourceful and ability to work with little or no supervision.

• Ability to resolve conflicts.

• Excellent interpersonal skills and high level of emotional intelligence.

• Results-Proven Track Record - Exceeding goals and a bottom-line orientation: evidence of the ability to consistently make good decisions.

• Leadership and Organization - Exceptional capacity for managing and leading projects; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, and ability to professionally develop a team.

• Guest Engagement - fosters a welcoming and inviting environment.

• Team Orientation & Interpersonal - highly motivated, passionate, and creative team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

• Service Orientation - interacts with guest families and directly gathers feedback, while addressing concerns when necessary.

• Communication - able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic, and tactful manner.

• Organization & Time Management - able to work independently with minimal supervision, complete actions within established deadlines, and handle multiple priorities with strong attention to detail.

• Flexibility - availability to work evenings and weekends, as well as extended hours in and around the House, as needed.

Pay: $60,000.00 - $65,000.00 per year